Ratings based on 393 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
The restaurant on site is overpriced and not particularly goos for dinner
Comment from Hotel Management
17 May 2024 by E.RONZONI, Hotel Management
Dear Sir,We really thank you for your positive comment.Looking forward to welcoming you again.HOLIDAY INN EXPRESS PARMAE.RONZONI
4 out of 5
by A verified traveler

Posted 14 Apr 2024
The Holiday inn express had its quality it’s known for, the breakfast was amazing! But we could not secure a taxi and had to walk 20min with luggage to the hotel that was far from everything. It’s great if you have a car, but we did not, and public transportation stops long before the hotel. The staff were able to arrange taxis for the rest of our stay.
Comment from Hotel Management
15 Apr 2024 by E.RONZONI, Hotel Management
Dear Sir,We really thank you for your positive comment.We look forward to welcoming you back on your next visit to Par,a, very soon hopefullyHOLIDAY INN EXPRESS PARMA
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Very good breakfast. The hotel that appears unsafe. Good service and excellent breakfast.
Comment from Hotel Management
13 Apr 2024 by E.RONZONI, Hotel Management
Dear Sir,We really thank you for your positive comment.Looking forward to welcoming you again.HOLIDAY INN EXPRESS PARMAE.RONZONI
5 out of 5
by A verified traveler

Posted 25 Oct 2023
The staff was remarkably friendly. The food in the restaurant at night was fantastic and the continental breakfast was good as well.
Comment from Hotel Management
25 Oct 2023 by E.RONZONI, Hotel Management
Dear GuestThank you for taking the time to share with us your feedback on your recent stay!We are very glad to learn that you found our Hotel comfortable, with easy connections, friendly and welcoming staff, high standard of rooms and beds.We have shared your comment with my whole team. We are very much grateful for your compliments!It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.Thank you for you
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by E.RONZONI, Hotel Management
thank you very much for your wonderful comments. I am very pleased that you were so happy with your stay. I will forward your lovely review to the rest of the team.Looking forward to welcoming you again.HOLIDAY INN EXPRESS PARMAE.RONZONI
3 out of 5
by A verified traveler

Good Parking

Posted 3 Oct 2023 on Hotels
This Hotel has good parking for large vehicles. The man at check in was very friendly and welcoming. The room was clean and the bed was comfortable. The Wi-Fi in the room was not good. We ate in the restaurant and the waiter was very good and was also there at breakfast. The man and woman on reception at check out were not so friendly and quite dismissive when we were trying to get Wi-Fi in the reception area. Couldn’t be bothered to help.
Comment from Hotel Management
4 Oct 2023 by E.RONZONI, Hotel Management
Dear Guestthank you very much for your wonderful commentsThe feedback we receive from valued guests like yourself, enables us to keep up the good work.Thank you for you HOLIDAY INN EXPRESS PARMAE.RONZONI
5 out of 5
by A verified traveler

Posted 1 Oct 2023
Clean, nice staff, comfortable beds, nice room.
Comment from Hotel Management
4 Oct 2023 by E.RONZONI, Hotel Management
Gentile Cliente, grazie per aver lasciato un commento. Ci onora leggere che si è sentito come a casa. E’ proprio questo, infatti, che ci sprona ad un impegno e ad una attenzione sempre costanti. Con i migliori saluti.HOLIDAY INN EXPRESS PARMAE.RONZONI
5 out of 5
by A verified traveler

Posted 11 Sep 2023
The Hotel is nice and clean. The room was a good size and nice. The only thing is the walls can be a little thin and you can hear the people in the next room. The breakfast is good and the restaurant has a nice menu. Everything is a 4 or 5 minute drive or the front desk will call you a taxi. I would definitely stay here again.
Comment from Hotel Management
12 Sep 2023 by E.RONZONI, Hotel Management
Dear Guesthank you very much for your wonderful comments. I am very pleased that you were so happy with your stay. I will forward your lovely review to the rest of the team.Looking forward to welcoming you again.HOLIDAY INN EXPRESS PARMAE.RONZONI
5 out of 5
by A verified traveler

Posted 21 Aug 2023
We stayed for five nights as our base for exploring the region and it was perfect for us! Walkable to the old town, staff- especially Luigi, were exceptionally helpful and patient with our minimal Italian. The breakfast buffet had a great range and made for a satisfying start to the day. Highly recommend!
Comment from Hotel Management
21 Aug 2023 by GIGI, Hotel Management
Thanks very much David, it was a great pleasure for me and my staff to deal with you and your wife. I hope and look forward to welcome you again in our hotel and I wish you all the best!Luigi Rovaldi / Front Office
2 out of 5
by A verified traveler

Posted 16 May 2023 on Hotels
I asked the afternoon receptionist for an external hotel for Dinner his attitude and facial and expression and response made my friends and I discussed and agree not to use the hotel again.
Comment from Hotel Management
16 May 2023 by E.RONZONI, Hotel Management
Dear Guestthank you for your review that will be very important for us to improve our servicesBest regardsHOLIDAY INN EXPRESS PARMAE.RONZONI