Ratings based on 339 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 29 Apr 2024
Perfect for a quick stay
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Great breakfast, clean nice rooms.
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 9 Apr 2024
No problem with the hotel or staff. Staff was very friendly. My neighbor and their kids were extremely loud in the morning so I had a nice 6:30am wake up. They closed the door lock/bolt and continued to go in and out of the room repeatedly, allowing their door to slam shut on the latch over and over again for hours.
Comment from Hotel Management
10 Apr 2024 by General Manager; Sherrie, Hotel Management
I am so sorry to hear that the neighbors were inconsiderate. Had I known, we would have requested them to keep it do a dull roar vs a loud bang! Please, don't let that keep you from returning, we are always happy to see our guests and we take pride in the ability to improve on one small item with each feedback we receive. Thank you for providing the feedback for us!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by General Manager; Sherrie, Hotel Management
Thank you for the feedback. So unfortunate that both of us felt so displeased with the stay. Good luck in future hotel stays.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
21 Mar 2024 by General Manager; Sherrie, Hotel Management
Thank you for taking the time to provide feedback for us. We take all feedback to heart and always find a step to take to improve that score for the next guest! We appreciate all of our guests and are happy to see you! Thank you for staying with us in Park Rapids!
by A verified traveler
Posted 29 Feb 2024
Location was perfect for my needd
Comment from Hotel Management
14 Mar 2024 by General Manager; Sherrie, Hotel Management
We love the convenience for our guests as well! Great location, large parking lot, and easy access. Thank you for taking time out of your day to provide the feedback! Staff appreciates all the input we get from guest's. Our goal is to improve each guest experience and provide memorable stays.
by A verified traveler
Not so magic carpet
Posted 4 Feb 2024 on HotelsThe good: room was huge. Hot tub was nice.
The bad: bed was stiff as a board and I’ve had a sore back for two days. The bathroom was very small, the TV was even smaller. The carpet was filthy. It has more than likely, never cleaned. So dirty it literally stained a towel we put on the floor on the outside of the jacuzzi
