Ratings based on 538 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
This was a great place to stay.
Comment from Hotel Management
29 Apr 2024 by Grigor SOGHMONYAN Adjoint de Direction, Hotel Management
Dear Royce,Thank you very much for your positive feedback! We are delighted to hear that you had a pleasant stay with us at the Timhotel Tour Montparnasse.Your satisfaction is our greatest reward, and we are glad to know that our establishment met your expectations. We strive to provide our guests with a memorable experience, and we are pleased to see that we succeeded with you.We hope to have the pleasure of welcoming you back on your next visit to Paris. Please feel free to contact us if you need anything during your stay.Looking forward to seeing you again soon!Best regards,Grigor SoghomonyanAssistant Manager, Timhotel Tour Montparnasse
by A verified traveler
Posted 15 Feb 2024
This hotel is old and not well maintained. The staff is also not attentive at all. A running toilet, the room reeked of paint and a shower that barely worked were some of the low-lights.
Comment from Hotel Management
27 Mar 2024 by Grigor SOGHOMONYAN Assistant Director, Hotel Management
Dear Jonathan,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you encountered during your stay. It's disappointing to learn that the condition of the hotel did not meet your expectations and that you experienced problems with a running toilet, paint odors, and a malfunctioning shower.Please accept our sincerest apologies for any inconvenience this may have caused. Rest assured that we take your comments seriously, and we will address these issues promptly with our maintenance team to ensure that they are resolved and do not recur in the future. Additionally, we will discuss your concerns with our staff to ensure that they provide the level of attentiveness and service that our guests deserve.We understand how important it is to provide a comfortable and enjoyable stay for our guests, and we apologize for falling short of this standard during your visit. We appreciate your valuable feedback, as it helps us identify areas for improvement and strive to deliver a better experience for all our guests.If you would like to discuss your concerns further or if there is anything else we can do to make amends, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,
by A verified traveler
Posted 10 Oct 2023
Good clean room, comfy bed, good shower and great location.
by A verified traveler
Posted 1 Sep 2023
Great
by A verified traveler
Posted 11 Jul 2023
Rooms are small but very comfortable and clean. Helpful staff.
by A verified traveler
Good room in a good location
Posted 6 Jul 2023 on HotelsOne improvement could be the addition of a small refrigerator
by A verified traveler from Newark
Posted 22 Jun 2023
by A verified traveler
Posted 9 Jun 2023 on Hotels
by A verified traveler
Posted 20 Mar 2023
by A verified traveler
excellent
Posted 2 Oct 2022 on Hotelsvery comfotable,Maddy ,Kritina & the lady at the breakfast dining were awesome staff
