Ratings based on 284 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024
A true classic 5-star experience in a historic hotel. Everything worked as it should. Loved our stay.
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Romantic weekend
Posted 7 Jan 2024 on HotelsOutstanding. Exceptional. Perfect.
by A verified traveler
Posted 3 Dec 2023
This place was EPIC!!
We have stayed at plenty of 5 star hotels in Paris and other cities and this really was beyond 5 star hotel experience.
From the reception area, to the guest relations staff who walk you into your room, to the amazing concierge, you will feel like royalty. The rooms were impeccably decorated with no details forgotten. We also appreciate how quiet the rooms were given how well situated the hotel was.
Special mention again to the Concierge staff who were so efficient and attentive with all our request and would follow up on every single reservation we had.
This hotel deserves 10 stars!!
by A verified traveler
Posted 5 Nov 2023
Central to the Eiffel Tower and Arc de Triomphe. The hotel was beautiful and the staff were all very friendly and accommodating. The view of the Eiffel Tower from the room was incredible.
by A verified traveler
Posted 18 Oct 2023
by A verified traveler from Miami
Posted 1 Aug 2023
Hotel is well located . Rooms are clean and inviting . The staff was courteous , nice and very attentive.
by A verified traveler
Posted 26 Jun 2023 on Orbitz
*The Best* and 5-Star for *Duty Manager Julien* and *Front Desk Supervisor Zhiwei*
In summary - we have toured 7 Big Cities, 5 Countries and stayed in many top end luxury hotels and without hesitation Julien Zhiwei and Shangri La Paris was the was *one of the amazing experiences we had* in this special trip. From Check-In to Check-Out it was dream experience come true. Julien and his team made sure each & every details is well taken care of. Room was top notch. Food was excellent. Service was above & beyond. View one of the best Above all We have stayed in other Shangri-La but Shangri-La Paris was
top notch and Julien hands down *the best* duty manager and his team Zhiwei also was equally awesome. Huge strong recommendation and must stay when visiting Paris
Comment from Hotel Management
30 Jun 2023 by Shangri-La, paris, Hotel Management
Dear Arindam,Thank you for sharing your lovely feedback following your recent stay at Shangri-La, Paris.We are delighted to read that you had a wonderful experience in our hotel.Thank you for your time and we are looking forward to your next visit in the city of lights.Kind regards,Executive Office
by A verified traveler
Posted 10 Jun 2023
HANDS down one of the best hotels with amazing services i stayed at. Concierge best team!! They handled all restaurant booking to car transportation! We came unprepared but they planned it for us and reserved the ticket .Always available all day! Overall each staff was friendly! The hotel was also very clean and close to eiffel tower! High recommend staying here! I will definitely be back!
Comment from Hotel Management
19 Jun 2023 by Shangri-La, paris, Hotel Management
Dear Naeem,Thank you so much for your wonderful review! We're thrilled to hear that our concierge team was able to assist you with your plans and make your stay memorable. We look forward to welcoming you back in the future!Kind regards,Shangri-La Paris Team
by A verified traveler from Teaneck
Posted 2 Jun 2023
Excellent service, Alice was attentive and gracious
Comment from Hotel Management
19 Jun 2023 by Shangri-La, paris, Hotel Management
Dear Mr Lonny,Thank you for sharing your lovely feedback following your recent stay at Shangri-La, Paris.We are delighted to read that you had a wonderful experience in our hotel.Thank you for your time and we are looking forward to your next visit in the city of lights.Kind regards,Executive Office
