Ratings based on 947 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Overall the hotel was clean and friendly.
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 30 May 2024
Full List of Issues:
First night entering room
- bath tub dirty (see picture)
- towel dirty (see picture) got a new one brought up
- wiped counter cloth was really dirty after wiping it indicating it couldn’t have been clean
- stove top dirty (see picture)
- sheer curtains doesn’t even cover window (light came in early) (see picture)
- window doesn’t fully close (see picture)
- heater / ac didn’t turn on and is broken (see picture)
- used their own wash cloth, placed it on towel rack when wet and when they picked it up it was very dirty (see picture)
Second day/ night
- noticed stain on bedsheet (see picture)
- noticed stain on pillow (see picture)
- fridge kept beeping (listen to recording) on second email.
- elevator hit daughter and nearly knocked her over (force and surprise)
by A verified traveler
Posted 30 May 2024
Coming from other stay we were apprehensive based on reviews about staff. All were excellent friendly and congenial
by A verified traveler
Posted 18 May 2024
Top location
by A verified traveler
Posted 17 May 2024
Affordable and convenient. A little older and room was not ready for 3pm check in but still best bang for your buck near La defense arena
by A verified traveler
Posted 16 May 2024
What was unique was that there was a supply of kitchen tools and dining utensils available. The front desk staff did not bother to notify any of us about the wifi, the breakfast, or any of the amenities included in the rooms such as the pots and pans that we were allowed to use. The toilet started leaking after one flush and their solution was to give us extra towels to lay down on the floor. Heating clothes apparatus was also broken. And there were bugs crawling in the bathroom. Half of the staff also did not bother saying hello or good morning.
by A verified traveler
Posted 16 May 2024
We stayed at this property because of its proximity to La Defense arena. The rooms felt like very sad dorm rooms in the US. The bar in the lobby was not open during listed hours. The front desk appeared to overcharge us for taxes. We would NEVER stay here again. EVER.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 11 May 2024
Location was good. However the room was not clean. We had a q tip (used) in our trash. The shower head was disgusting and extremely dirty. We only had half a roll of tp. There were no blinds and no curtains. And on top of all this the hotel air conditioning was broken. So we had to open the window which broken also and that brought n lots of noise.
We requested an iron and they wanted me to pay for it. (20 euros). I brought Clorox wipes for plane and used in kitchen area to wipe down the counter snd they were black when I was done.
For what you pay and the “ratings” it has I was MAD. We would not stay there again.
Side note EXTREMELY nice and professional and helpful staff. The staff checking in and out made the stay bearable.
