Ratings based on 9 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.7 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2023
The room was affordable yet spacious, we also could not hear other guests in the rooms around. The staff really went out of their way to make you feel comfortable, and the rooms were very clean. The location is very close to the Arc de Triomphe.
by A verified traveler
Posted 4 Aug 2022
by A verified traveler
Posted 28 Jun 2022
Hotel is clean, staff is very nice. However the AC is our room was not working during our whole stay and they did not do anything about it.
Comment from Hotel Management
14 Oct 2022 by Fabrice Afuta - General Manager, Hotel Management
Dear Mame Awa, We apologize for your late reply. We would like to thank you for staying with us at the Majestic Apartments Champs Elysées and for taking the time to review your experience. We are pleased that you had an overall pleasant stay with us. However, we would like to express our sincere apologies for the AC issues you experienced We are even more disappointed that we failed to provide adequate assistance. Please know that the AC issue is now fixed. Thank you again for your feedback, we hope you will give us the opportunity to welcome you back soon. Best regards, Fabrice Afuta - General Manager
by A verified traveler
far away of a 5-star-hotel
Posted 24 Mar 2020 on HotelsWe were told in the afternoon that roomservice will be ok for the dinner as th restaurant was closed. But at 9Pm the housekeeper came saying that it was closed; We had to go out and buy prepared food at "Daily Monop" to eat someting. Askef for a glass of wine. "No" for answer again.
Not even try to serve someting for our breakfast....
Nothing about this stay was as it should have been. Just unbeleivable
Comment from Hotel Management
6 Sep 2021 by Fabrice Afuta, General Manager, Hotel Management
Dear Madam, Sir,
We thank you for taking the time to detail your feeling after your stay.
We deeply apologize and understand how frustrated this could have been.
However, we are now very pleased to announce that our room service, pool and fitness room reopened.
Therefore, we would be very glad to welcoming you back for you to be able to enjoy it as you should have had.
Best regards,
Fabrice Afuta,
General Manager
by A verified traveler from Raleigh
Posted 10 Oct 2019
I really enjoyed staying here. The place was immaculate and the staff was wonderful. They worked hard to make us feel we are the most important guests they had.
Comment from Hotel Management
6 Sep 2021 by Fabrice Afuta, General Manager, Hotel Management
Dear Madam,
We thank you for this amazing comment that is going straight to our heart.
We are very glad to read you felt unique and most welcomed as we proud ourselves to welcome our guest just like at home.
We hope to welcome you soon in Paris
Best regards,
Fabrice Afuta,
General Manager
by A verified traveler from Woodbury, MN
Posted 17 Jul 2019 on Orbitz
Rooms were large and spacious with beautiful furnishings. Very nice location and walking distance to shops, restaurants, and monuments. Disappointed that Breakfast was not included in the price like other Hotels. A/C did not work well in rooms and weather was too hot to open windows.
Comment from Hotel Management
6 Sep 2021 by Fabrice Afuta, General Manager, Hotel Management
Dear Madam, Sir,
We thank you for this very great review regarding the Majestic Hotel & Spa.
We well noted your point regarding the A/C and the necessary has been done.
We look forward to welcome you for your next stay in Paris
Best regards,
Fabrice Afuta,
General Manager
by A verified traveler
My #1 Paris hotel
Posted 26 May 2018 on HotelsThis hotel and location is exceptional. I travel to Paris often and this is my #1 spot over the past few years. Not a five-star but a very clear hotel in a great location with an exceptional staff!
Comment from Hotel Management
6 Sep 2021 by Fabrice Afuta, General Manager, Hotel Management
Dear Madam, Sir,
We thank you for this amazing comment. We are glad to read we are your favourite hotel in Paris.
We look forward to welcome you for your next stay in Paris
Best regards,
Fabrice Afuta,
General Manager
by A verified traveler
Excelente!
Posted 5 Jan 2022 on HotelsMuito bom!
Comment from Hotel Management
14 Oct 2022 by Fabrice Afuta - General Manager, Hotel Management
Dear Tathiane, We thank you for your stay at the Majestic Apartments Champs Elysées and for taking the time to share your review. We are very pleased that your stay was a pleasant one and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager
by A verified traveler
Posted 21 Jun 2021
Comment from Hotel Management
6 Sep 2021 by Fabrice Afuta, Directeur, Hotel Management
Chère Madame, Monsieur,
Nous vous remercions pour votre commentaire.et votre excellente note après votre séjour au Majestic Hôtel & Spa.
Cordialement,
Fabrice Afuta,
Directeur
