Ratings based on 2,478 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Good hotel with a really good location
Comment from Hotel Management
26 Apr 2024 by Niracha S., Hotel Management
Dear Chanez, First, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations. We sincerely hope to welcome you during your next visit to Paris at the Les Jardins du Marais hotel. Best regards, the direction.
by A verified traveler from Stockbridge
Posted 12 Apr 2024
The property is poorly run. During our stay we went a full day with no water. There was not any compensation for this huge inconvenience. No one one mentioned this would be happening when I booked the hotel, and it was off for construction work they knew was going to be done. It was all a surprise to guests.
Steps at front are uneven and dangerous. Courtyard is ok, but could be so wonderful if they served cocktails or meals out there. It’s not utilized at all.
Comment from Hotel Management
16 Apr 2024 by Niracha S., Hotel Management
Dear Lisa, First, we would like to thank you for choosing les Jardins du Marais for your stay in Paris. It is with regret to read that certain aspects of your stay did not meet your expectations.We would like to express our regrets about this situation and our sincere apologies for the inconvenience you experienced during your stay, and the day of your check-in. This does not correspond to the types of experience our establishment wishes to offer our guests. We inform you that a message and emails have been sent to all our hotel guests to warn of this technical intervention. Posters have also been put up to keep our customers informed.We regret to know that the information was not sent to you.We have taken note of all your comments, which were the subject of a detailed point with management so that these situations do not happen again. We also regret to know that you were not able to enjoy our interior courtyard, our bar was closed during your stay and we sincerely apologize for this.The satisfaction of our customers is at the heart of our concerns, we sincerely hope to regain your trust in our services and offer you an experience that meets your expectations. Best regards, the Direction.
by A verified traveler
Posted 11 Apr 2024
It’s my first time in Marais. I choose this hotel, because I have some friends that live there on the district and they told me about it it’s super well located in this art/vintage/local /cultural district. I walked a lot in Marais. The hotel has the names of the famous painters in each building. The breakfast is very good with a lot of options for people with different tastes. The receptionist people are the best I ever met in my life. They are super friendly and right there for whatever you need. I’ll be back very soon.😊
Comment from Hotel Management
12 Apr 2024 by Niracha S., Hotel Management
Dear Carla, First, we thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to read that your stay met your expectations.We would like to express our sincere gratitude to you for the rating you gave to our establishment, as well as your appreciation of the service of our staff and that you enjoyed the location of our hotel.We will not fail to share your feedback with all of our teams. We sincerely hope to welcome you during your next visit to Paris at the Les Jardins du Marais hotel, our team is at your disposal to prepare your futur reservation.Best regards, Management.
by A verified traveler
Posted 17 Mar 2024
We were worried about this stay having seen recent reviews, but couldn’t have had a better time. The property is in a great location, close to transport and over the road is the best Korean restaurant in Seoul Lab. The hotel is spread out over different building surrounding a courtyard and some of it is a little dated. The room was very spacious, and clean, things are getting a little dated but not dirty just used. The staff were really nice and friendly. Would defo stay here again.
Comment from Hotel Management
19 Mar 2024 by Niracha S., Hotel Management
Dear Craig, We would like to thank you for choosing les Jardins du Marais hotel for your stay in Paris, and for taking the time to share your feedback with us.It is a pleasure to read your compliments and appreciations regarding our proprety, we are delighted to know that your stay has been a pleasant one.We are currently refreshing our indoor furniture.However, we present our apologies for the inconvenience you encountered in your room, we will do what is necessary to avoid this situation from happening again.We hope to have the pleasure of welcoming you back for a new experience in Paris.Best regards, the Direction.
by A verified traveler
Posted 17 Mar 2024
Lovely room - no upgrade. No shower gel in room dispenser and air con disabled despite advertising that they had air con. Very comfortable bed and clean/well maintained.
Comment from Hotel Management
19 Mar 2024 by Niracha S., Hotel Management
Dear ben, First, we would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your review with us.We would like to express our sincere gratitude to you for your kind comments and the rate you have given to our establishment.We hope to have the pleasure of welcoming you back during your next stay in Paris. Best regards, the direction.
by A verified traveler
Posted 10 Mar 2024
Atendimento perfeito! Localização excelente
Comment from Hotel Management
12 Mar 2024 by Niracha S., Hotel Management
Dear Rafaela,We would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your review on this plateform.We would like to express our sincere gratitude to you for your kind comment, we will not fail to pass on your compliments to all of our teams. We look forward to welcoming you back for your next stay in Paris. Best regards, management.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Niracha S., Hotel Management
Dear Noe, First, we would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. It is a pleasure to know that your stay lived up to your expectations. We would like to express our sincere gratitude to you for the rate that you gave to our hotel. We hope to have the pleasure to welcome you back for your next visit in Paris. Best regards, management.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Niracha S., Hotel Management
Dear Christine, First, we would like to thank you for choosing Les Jardins du Marais for your stay in Paris and for taking the time to share your experience with us. We are delighted to know that your stay was a pleasant one. We would like to express our sincere gratitude for the rate that you gave to our estblishment. We look forward to welcoming you back for your next stay in Paris. Best regards, management.
by A verified traveler from Falls Church
Posted 7 Mar 2024
The front desk staff and the housekeeping were exemplary!
Brava
Comment from Hotel Management
9 Mar 2024 by Niracha S., Hotel Management
Dear Kerstin, We would like to thank you for choosing Les Jardins du Marais for your stay in Paris. We would like to express our sincere gratitude to you for your kind comments towards our staff, we will not fail to pass on your compliments to all of our teams.Thank you so much for taking the time to share your review with us. We look forward to welcoming you back for your next stay in Paris.Kind regards, Management.
by A verified traveler
Posted 5 Mar 2024
Beautiful property, lovely service.
Comment from Hotel Management
9 Mar 2024 by Niracha S., Hotel Management
Dear Lynn, We would like to thank you for choosing Les Jardins du Marais for your stay in Paris. We would like to share our gratitute towards your appreciations, we are delighted to read that you have experienced a pleasant stay and that the service has met your expectations.Thank you so much for taking the time to share your review with us. We look forward to welcoming you back for your next stay. Best regards, the Direction.
