Ratings based on 933 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Highly recommendable. The staff is very friendly and helpful. The lobby looks a bit dated, but overall the room was spacious and the location great.
Comment from Hotel Management
23 May 2024 by Laura, Hotel Management
Dear Maria Angeles, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the spacious and comfortable room, as well as the location. It's great to know that our staff made your stay enjoyable. We look forward to welcoming you back for a longer visit soon! Warm regards, Le Patio Bastille Team
by A verified traveler
Posted 21 Apr 2024
Rooms quite cold and people can se directly into your room from the courtyard because no adequate curtains. Breakfast not great. Beds are comfortable.
Comment from Hotel Management
13 May 2024 by Marie - Responsable des Opérations, Hotel Management
Dear Catrina,Thank you for sharing your feedback. It's disappointing to hear that the rooms were cold and lacked privacy due to inadequate curtains. We'll definitely look into improving these aspects to ensure a more comfortable and private stay for our guests. We apologize that the breakfast didn't meet your expectations, and we'll take your comments into consideration to enhance the dining experience. We're glad to hear that you found the beds comfortable and hope that despite the shortcomings, you were able to enjoy your stay with us.
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Marie, Hotel Management
Dear A,Your satisfaction is our greatest reward, and your positive comments serve as encouragement for our entire team. We consistently strive to provide quality service, and it is gratifying to know that we achieved this goal during your stay.We hope to have the opportunity to welcome you again soon. Please feel free to share your preferences or specific needs so that we can make your next visit equally memorable.Once again, thank you for choosing our hotel, and we look forward to seeing you again.
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
1 Feb 2024 by Marie, Hotel Management
Cher Selyn,Un immense merci pour votre évaluation parfaite de 5/5 ! Nous sommes ravis d'apprendre que votre séjour parmi nous a répondu à toutes vos attentes, et nous sommes honorés d'avoir contribué à rendre votre expérience aussi agréable.Votre satisfaction est notre plus grande récompense, et vos commentaires positifs sont une source d'encouragement pour toute notre équipe. Nous mettons constamment tout en œuvre pour offrir un service de qualité, et il est gratifiant de savoir que nous avons atteint cet objectif lors de votre séjour.Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt. N'hésitez pas à nous faire part de vos préférences ou besoins spécifiques pour que nous puissions rendre votre prochaine visite tout aussi mémorable.Encore une fois, merci d'avoir choisi notre hôtel, et nous sommes impatients de vous revoir.Bien à vous,
by A verified traveler
Posted 10 Dec 2023
Enjoyed the (brief) stay!
Comment from Hotel Management
1 Feb 2024 by Laura, Hotel Management
Cher Stephen,Nous vous remercions d’avoir pris le temps de nous écrire suite à votre séjour parmi nous. Quel plaisir d’apprendre que tout était parfait dès votre arrivée et que notre personnel a su vous entourer de leurs meilleurs soins et d’une attention toute particulière. Que vous recommandiez aussi chaleureusement notre établissement est pour nous le plus belle des reconnaissances et nous vous en adressons toute notre gratitude.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Patio BastilleBien à vous,Laura
by A verified traveler
Posted 2 Nov 2023
The property is in a nice area. The hotel however is a bit old. Clean overall but not great.
by A verified traveler
Posted 30 Aug 2023
We stayed for three nights, the room was a little small but very nice. People was friendly and helpful. Transportation was closed at the metro.
Comment from Hotel Management
31 Aug 2023 by Semah hotel manager assistant, Hotel Management
Dear Jenny,Thank you to have shared with us your experience at le patio bastille. We are glad to see trought your note that you enjoyed your stay. We invit you the next time to book a bigger room as we propose an executive or family one. The staff are happy to help you anytime yu want Mrs Jenny. I hope to see you again soon among us, Best regards, Semah hotel manager assistant
by A verified traveler
Posted 20 Aug 2023
Tiny, old rooms, very inconvenient hotel in total, with unfriendly personal, anyone who doesn’t speak French is not important for them!
by A verified traveler
Posted 9 Aug 2023
This has become our go-to place in Paris. The courtyard is sublime and the rooms are impeccable.
Comment from Hotel Management
10 Aug 2023 by Semah Hotel manager assistant, Hotel Management
Dear Robert, thank you for your amazing note.We are happy to see that you enjoyed your stay among us. See you soon, Semah hotel manager assistant
by A verified traveler
Posted 7 Aug 2023 on Hotels
Comment from Hotel Management
9 Aug 2023 by Semah/ Hotel manager assistant, Hotel Management
Dear Fidel,Thank you for your appreciation and your note.Dont hesitate to tell us what you did not appreciate to improve our services. Best regards, Semah hotel manager assistant
