Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Sonia, Hotel Management
Dear Scot, Thank you for your positive feedback. We appreciate your review and look forward to welcoming you again in the future. Best Regards
by A verified traveler
Posted 10 Mar 2024
Great hotel, very friendly, would recommend.
Comment from Hotel Management
11 Mar 2024 by Mathieu - Reception, Hotel Management
Hello Jonathan!Thank you so much for taking the time to write such a wonderful comment! The team is delighted to see the stay was up to your expectation. We really hope to see you again soon! Have a beautiful day,The front desk
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
12 Feb 2024 by Mathieu - Reception, Hotel Management
Bonjour Javier, Merci infiniment pour cette belle note! Nous sommes ravis que le séjour ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt!Excellente journée,Mathieu, Front office
by A verified traveler
Posted 27 Jan 2024
The staff were warm and welcoming and very friendly. Sarah and Cammile were so helpful and kind. The room was small but well laid out and the view from the balcony made it idea. We will definitley return to stay again. Thank you!
Comment from Hotel Management
28 Jan 2024 by Mathieu, Hotel Management
Hello Kyla,That sounds like a fantastic experience! It's wonderful to hear about the warmth and friendliness of the staff, especially Sarah and Camile. A well-laid-out room with a great view can truly enhance a stay. I'm glad to hear you had such a positive experience and are planning to return. Thank you for sharing your feedback!Matthew, The reception
by A verified traveler from staten island
Posted 1 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Mathieu, Hotel Management
Hello Aziz, Thank you very much for the 5/5! We are really happy that you enjoyed your stay. See you soon hopefully!Matthew, The reception
by A verified traveler
Posted 25 Sep 2023
Walking distance with luggage to St Lazarus train station. Staff very accommodating Lovely breakfast. Only drawback is that the rooms are extremely small.
Comment from Hotel Management
28 Sep 2023 by Mathieu - Reception, Hotel Management
Bonjour Beverly,Thank you for taking the time to leave a review on your stay. Indeed the hotel is really well situated and it is easy to move around the city. I am happy that you enjoyed your Parisian stay despite the size of the room.Have a beautiful day and see you soon hopefully.Matthew, The reception
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Mathieu, Hotel Management
Bonjour Tristan, Merci pour cette excellente note! L'équipe et moi même avons été ravis de vous accueillir dans notre établissement. A très bientôt j'espère, Mathieu, La réception
by A verified traveler
Posted 7 May 2023
Staff is friendly and willing to help. Property is very nice and the rooms are clean and cozy. The hotel is very close to a train station with multiple lines making it easy to get around the city. Would definitely stay again if go back.
Comment from Hotel Management
25 May 2023 by Nour/Hotel Manager, Hotel Management
Bonjour dear Kris,Thank you very much for your valuable comment.Thank you for commenting on the quality of the staff, the service, and the accommodations (even if our rooms are not very big).A big thank you from the whole team for your kind words! We are very touched!Yes, we are ideally located near the Saint Lazare train station, Galeries Lafayettes & Printemps.Kindest regards,Nour/ Assistant Hotel Manager
by A verified traveler
Posted 1 May 2023
A perfect location! Friendly and helpful staff. Excellent coffee and quiet, comfortable sleeping.
Comment from Hotel Management
25 May 2023 by Nour/Hotel Manager, Hotel Management
Bonjour dear Sue,Thank you so much for your very kind words about the hotel Le 12. It is so important for us to hear your feedback for us to continually improve our services and the overall quality of the hotel. We do our best to make sure every guest has a comfortable stay and more importantly, a comfortable room. Close to the hotel are many accessible metro stations and many of the sights are within walking distance, such as Montmartre, the Opera, and the Champs Elysées area. We are happy to recommend itineraries and maps. We hope we have the opportunity of welcoming you again in our property. Kindest regards,Nour/ Assistant Hotel Manager
by A verified traveler
Posted 16 Apr 2023 on Hotels
Comment from Hotel Management
17 Apr 2023 by Nour/Hotel Manager, Hotel Management
Bonjour dear Jodie ,Thank you so much for your review about your recent stay at the hotel le 12!It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. Again, thank you for this valuable comment.If you have any suggestions, I remain at your disposal with pleasure.Kindest Regards,Nour/Assistant hotel Manager
