Ratings based on 447 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Small, well-maintained boutique hotel located a short walk from Gare St-Lazare. Staff are young, friendly and accommodating. I would go back.
Comment from Hotel Management
2 May 2024 by CG, Hotel Management
"Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us at our boutique hotel near Gare St-Lazare. Our team takes great pride in providing excellent service, and it's wonderful to know that their friendliness and helpfulness left a positive impression on you. We can't wait to welcome you back for another memorable stay in the future!
by A verified traveler
Posted 25 Apr 2024
Muy buen hotel,limpio y muy buena área. ♥️
Comment from Hotel Management
2 May 2024 by CG, Hotel Management
¡Gracias por tu amable comentario! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel y que te gustó la limpieza y la ubicación. Esperamos tenerte de vuelta pronto para seguir brindándote una experiencia memorable. ¡Un saludo!Laz team
by A verified traveler
Posted 24 Apr 2024
Very clean
Comment from Hotel Management
24 Apr 2024 by Céline, Hotel Management
Dear Customer,Thank you very much for your wonderful feedback and for rating us 5/5 on Expedia. We are delighted to hear that you found the hotel very clean. Your satisfaction is our priority, and we are thrilled to have met your expectations.We look forward to welcoming you back soon.Warm regards,Céline and her team
by A verified traveler
Posted 22 Apr 2024
Can't fault the hotel. Lovely facilities and staff. Rooms were quiet and comfortable and the location was brilliant. Offered short walks, through quiet and beautiful Parisian streets, past an array of bistros and restaurants that offered traditional French and Italian menus, to shops, National Theatre, transport links, Moulin Rouge and much more. Will come again for sure!
Comment from Hotel Management
23 Apr 2024 by Céline, Hotel Management
Dear valued guest,Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that you found our facilities and staff to your liking. We are delighted that you found your room quiet and comfortable and that you appreciated the brilliant location. It's great to know that you enjoyed the short walks through the beautiful Parisian streets and discovered the nearby bistros, restaurants, shops, the National Theatre, transport links, and even the Moulin Rouge.We look forward to welcoming you back again in the future!Warm regards,
by A verified traveler
Posted 7 Apr 2024
We enjoyed our stay at LAZ Hotel. The staff were all friendly and helpful. The rooms were updated and kept very clean. The only downside was that we found the mattress to be uncomfortable for side sleepers. It was April, and the heat was on the the building. We found it too hot for comfort, so we slept with the windows open. However, this meant that we were attacked by mosquitos at night and had to deal with the smell of smoking from the courtyard. Despite this, we had a nice stay.
Comment from Hotel Management
8 Apr 2024 by Céline, Hotel Management
Dear Amara Gayle,Thank you for choosing to stay at LAZ Hotel and for taking the time to provide your feedback. We are pleased to hear that you enjoyed our friendly and helpful staff, as well as our updated and clean rooms.We apologize for any discomfort you experienced with the mattress and the temperature in the room. We transitioned to air conditioning mode on Friday, April 7th. Had you informed us of your preference, we could have provided you with a Dyson fan in your room for added comfort.We also apologize for any inconvenience caused by mosquitoes and smoking smells from the courtyard. Your comments are valuable to us, and we will take them into consideration to improve our guests' experiences in the future.Despite these issues, we are glad to hear that you had a pleasant stay overall. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
by A verified traveler
Posted 31 Mar 2024
Cannot recommend this hotel enough! Perfect from a trip to Paris, well located, very clean, amazing service and the spa facilities are such a plus. Will definitely be returning
Comment from Hotel Management
31 Mar 2024 by Céline, Hotel Management
Dear Customer,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your trip to Paris and that our hotel met your expectations in terms of location, cleanliness, service, and spa facilities. Your recommendation means a lot to us! We can't wait to welcome you back on your next visit to Paris.Warm regards,Céline and her team
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Céline, Hotel Management
Estimado cliente,¡Nos llena de alegría recibir su calificación perfecta de 10/10! Agradecemos sinceramente su evaluación positiva y estamos encantados de saber que su experiencia con nosotros fue excepcional.Si hay algo específico que deseen para su próxima visita, no duden en informarnos. Estamos aquí para asegurarnos de que cada estancia con nosotros sea tan especial como la anterior.Agradecemos nuevamente su preferencia y esperamos darles la bienvenida nuevamente en un futuro cercano.Saludos cordiales,Celine y su equipo
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
18 Jan 2024 by Céline, Hotel Management
Dear valued customer,Thank you so much for your perfect 5/5 rating! We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations.We look forward to the opportunity to welcome you back for another fantastic stay. Warm regards,Céline and her team
by A verified traveler
Posted 10 Jan 2024
We stayed for 6 nights in Dec 2023 at this charming hotel. It is ideally located near public transit and shopping. The staff were so welcoming and helpful. We will definitely be back on future trips to Paris!
Comment from Hotel Management
18 Jan 2024 by Céline, Hotel Management
Dear Madam,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your 6-night stay with us in December. t's fantastic to know that you found our hotel charming and appreciated its ideal location near public transit and shopping.We're thrilled that our staff made your stay even more enjoyable with their welcoming and helpful service. Your kind words are truly appreciated.It would be our pleasure to welcome you back on your future trips to Paris. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know. We look forward to hosting you again!Best regards,Céline and her team
by A verified traveler
Posted 22 Nov 2023
We liked that it was close to the subway and walking distance from many cafes and restaurants. Also it was very clean and updated.
Comment from Hotel Management
23 Nov 2023 by Céline, Hotel Management
Dear Customer,Thank you for your feedback! We're delighted to hear that you enjoyed the proximity to the subway and the convenience of being within walking distance of various cafes and restaurants. Additionally, we appreciate your positive remarks about the cleanliness and updated features of our establishment. It's always our goal to provide a comfortable and enjoyable experience for our guests.If there's anything specific you loved or any areas where we can further improve, please feel free to share your thoughts. We value your input and look forward to hosting you again in the future.Best regards,The Laz'team
