Ratings based on 89 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Camille, Hotel Management
Bonjour Cynthia, Merci d'avoir pris le temps de nous laisser un commentaire suite à ton séjour chez JO&JOE. Nous sommes navrés de voir que votre expérience parmi nous n'ait pas été à la hauteur de tes attentes. Nous espérons tout de meme vous revoir une prochaine fois,
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Lauren, Hotel Management
Bonjour, merci pour cette excellente note. A très bientôt chez JO&JOE. Belle journée
by A verified traveler
Posted 17 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Lauren, Hotel Management
Bonjour James, merci pour cette excellente note. A très vite chez JO&JOE. Belle journée
by A verified traveler
Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by Lauren, Hotel Management
Bonjour Annie, merci pour cette bonne note. Nous espérons te revoir très bientôt chez JO&JOE. Belle journée
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Lauren, Hotel Management
Bonjour Sam, merci pour ton retour. Nous espérons que tu as passé un bon moment à Paris et nous serions ravis de t'accueillir à nouveau parmi nous. N'hésite pas à nous dire ce sur quoi nous améliorer pour ton prochain séjour. Belle journée
by A verified traveler
Nice but track your room marks
Posted 25 Sep 2023 on HotelsRoom is spacious,beds are a dense foam mattresses that seems kind of random in their platform settings. Stopper on bathroom does was off and on the ground so our door started originally off track and was a little scary for us. We put it on track but monitored it didn't fall off track again while staying in the room. Shower had Paris sewage smells if you are first to get it started, but wasn't too bad.
Comment from Hotel Management
29 Sep 2023 by Lauren, Hotel Management
Hello Brian,Thank you for sharing your experience. We apologize for the maintenance and the inconvience caused.We talked to our technician to fix all these issues. We hope you still had a good time in Paris. Have a nice day
by A verified traveler
Posted 5 Sep 2023 on Hotels
It was a rough experience. I got there early in the morning and could not check in early. I had to pay for two lockers for my stuff. The private room with one bed is very bare with little furniture. I felt like I paid for what a hotel would have cost with zero amenities. Plus, this hostel isn't even in a nice neighborhood. The neighborhood definitely has a decent amount of crime and is not safe to walk in the late evening. It is also far from a lot of attractions. There were even fireworks some nights that kept going off. There were no good restaurants nearby the hostel. I ordered some dinner at the hostel, but it didn't taste great. They mainly just had pizza. The service was not great either. I tried to take a shower one evening around 6:00 pm, and there was no hot water. The staff there then suggested I just take a shower in the communal bathroom. I was not sure of what the cleaning schedule was, but I only got my room cleaned around 3 days out of the 8 days I stayed there. On the day I had to leave for the airport at 5:30 am, I got locked in the hostel with no recepetionist. I tried to push a few doors open, but none would open. They locked the doors on the outside because the neighborhood is bad, but they locked them on the inside. I had to pay around 28 Euros because the Uber driver cancelled after waiting for me, which was not my fault. I barely received an apology or a solution for any problems the hostel caused for me.
Comment from Hotel Management
17 Sep 2023 by Camille, Hotel Management
Hello Lisa, Thank you for taking time to share your experience at JO&JOE. We are sorry to read your stay was not as good as expected. Indeed, we alwalys do our best to allow people to have early check in but unfortunately sometimes this is not possible, but we have secured lockers available to wait. We are not in the center but our hostel is placed next to many metro stations that deserve paris center quickly. Concerning the uber, we are sincerely sorry to read this but this is totally beyond our control and we don't even work with this company.We hope you still had a good stay in Paris, Have a nice day, Camille
by A verified traveler
Posted 31 Jul 2023
First time in Paris and I really liked this hostel.. it was clean staff was nice the ONLY ISSUES were that we were not able to bring our own food and store it in fridges or cook something we’d like…
Also no bagage storage free of charge.. it cost about 4€ for 6 hours.. they don’t make the bed when you first check in you have to do it yourself
Comment from Hotel Management
31 Jul 2023 by Lauren, Hotel Management
Hello, thank you for your review. We are glad to read you liked your stay here. There is a snacking room in which you can find a fridge, a microwave and a kettle, and you can eat your own food in this room but not in the restaurant area. We have lockers in which you can store your things before the checkin and after the checkout for 4 for 6h and 7 for the day. As part of the hostel concept, you do have the bedding folded on the bed and you have to make your own bed. It was a pleasure to ahev you and we hope you had a loevely time in Paris. See you soon
by A verified traveler
Posted 28 Jul 2023
Location is perfect, only 1-2min walking to metro Line 9, and easy to reach most scenic spots.
Employees are nice and helpful.
Only disadvantages per our opinion are that the air conditioner is not working well for the 2 rooms we stayed, had to call technicien both times. Room is a bit dark with the paint chosen.
After all it is a good experience.
Comment from Hotel Management
28 Jul 2023 by Lauren , Hotel Management
Hello, thank you for your comment. We are glad you had a great time here. It was a pleasure to have you and we would be very happy to see you again soon. We take into account your comment to improve ourselves for your next stay. Have a nice day
by A verified traveler
Posted 23 Jul 2023
Very goo location with metro, stuffs are super sweet. Clean, safe, walking distance with many restaurants.
Highly recommand.
Comment from Hotel Management
23 Jul 2023 by Lauren, Hotel Management
Hello Jiying, thank you so much for your kind words. It is a pleasure to have you and we hope you have a great time in Paris with your family. See you soon :)
