Ratings based on 785 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 15 May 2024
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 8 Apr 2024
The hotel was really clean and rooms were cleaned every day and towels refreshed.
The staff were helpful when we had a problem with our room and it was resolved straight away.
The locations is pretty poor as not much around and we struggled to get a taxi but the metro is about 15 mins walk away.
by A verified traveler
Posted 27 Mar 2024
The room was filthy and extremely tight. So tight you could not open a case on the floor. When telling the receptionist that it was dirty they said they could do nothing about it and when we said we would leave the hotel as we did not feel safe they said they were not refunding it and it was not their problem.
We have stayed in Ibis hotel abroad and this is by far the WORST.
Comment from Hotel Management
7 Apr 2024 by abdel-channa, Hotel Management
Hello You arrived by 6pmthe room was clean.i understand that the hotel is far from chantilly were you supposed to be.You asked me for refund and at this time no refundable.we are very sorry regards a.i
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 1 Mar 2024
good
Comment from Hotel Management
22 Mar 2024 by La Réception , Hotel Management
les équipes D'ibis Budget Paris Gennevilliers vous remercie pour votre notation cher Sladjana.au plaisir de vous revoir parmi nos client respectueusement .Hicham réceptionniste
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
22 Mar 2024 by La Réception , Hotel Management
les équipes D'ibis Budget Paris Gennevilliers vous remercie pour votre notation cher Tucker.au plaisir de vous revoir parmi nos client respectueusement .Hicham réceptionniste
by A verified traveler
Posted 7 Feb 2024 on Hotels
The only problem was how to go shopping,
Comment from Hotel Management
11 Mar 2024 by abdel-channa, Hotel Management
Hello we are very happy that you spend a good journey in our hotel.thank you Very Much for your note.regards
by A verified traveler
Posted 24 Dec 2023 on Hotels
Lovely stay but the hotel is very basic no facilities in the rooms for tea coffee etc. the restaurant doesn’t open at weekends and there is no where else within walking distance to eat so not the greatest location. Staff were very nice and helpful but you need to ensure you have plenty of change or a card for the vending machines
Comment from Hotel Management
25 Dec 2023 by La Réception, Hotel Management
Nous vous remercions pour vos commentaires suite à votre séjour à IBIS BUDGET PARIS GENNEVILLIERS. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire Madame,Monsieur, en l’expression de nos sentiments les meilleurs. La direction
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by La Réception , Hotel Management
Chère Fionnuala, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hotel Ibis Budget Paris Gennevilliers. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. La direction
