Ratings based on 962 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
Hotel was lovely, great staff and public transport such as metro/bus easily accessible. Bed was okay but main issue for us was that the AC was not working. Other than that a lovely stay
Comment from Hotel Management
3 May 2024 by Augusto, Hotel Management
Dear Waleed, I would like to thank you for leaving a comment after your stay in our hotel. I am glad to see that you enjoyed it. I hope to have the pleasure to welcome you again. Best regards,
by A verified traveler
Posted 30 Mar 2024
Noisy surrounding area, quite frequently hear sirens. Area is okay. Transport is accessible near by.
Comment from Hotel Management
2 Apr 2024 by Augusto, Hotel Management
Dear Grace, thank you for staying with us and for taking the time to write this review. Our hotel is located near the heart of the city, allowing you to visit several Parisian monuments on foot. We look forward to welcoming you back soon. Best regards,
by A verified traveler
Posted 26 Mar 2024
Beautiful location
Comment from Hotel Management
2 Apr 2024 by Augusto, Hotel Management
Dear Nuvian, we would like to thank you for taking the time to share your experience with us. We are very pleased to read that you liked our location. We will be thrilled to welcome you again. Best regards,
by A verified traveler
Posted 21 Mar 2024
Location is excellent to reach the local subway and inter-cities train. Very safe even at mid-night. A lot lot of restaurants around. Breakfast is great. Stuff either at receiption and restaurant are excellent. Only except the room, specially bathroom, is not perfectly clean but acceptable.
Comment from Hotel Management
24 Mar 2024 by Augusto, Hotel Management
Dear Ming, it is such a pleasure to read that kind of comment. I am so glad to see that you enjoyed the localisation of our hotel. As well, you appreciate the professionalism and the kindness of our staff. In order to achieve the highest level of customer satisfaction, we have shared your comments with our housekeeper manager, who will help us to improve our services on a daily basis. I hope to have the pleasure to welcome you soon at the hotel Waldorf. Kind regards,
by A verified traveler
Posted 18 Mar 2024
The room did not look anything like the website. We stayed in a club room which was suppose to have view of the city. True room was facing an old derelict multi-storey car park looking building. It says the rooms are sound proof but we could hear people walking in the hallway. The room was really small. The shower was of poor standard and not maintained well. Th
O say the description of the room was exaggerated is an understatement. The bed was comfy which was a surprise. Will defo at Ely not stay here again.
Comment from Hotel Management
24 Mar 2024 by Augusto, Hotel Management
Dear Akash, first of all we would like to thank you for your comment. Nonetheless, you found the room too noisy, especially these with a street view. Indeed, the big avenue could be noisy but as you have seen we have some rooms in the back and less noisy. Next time, do not hesitate to ask for room in the back. We will try our best to satisfy your request. Thank you for your time, and we hope to see you again. Kind regards,
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
24 Mar 2024 by Augusto, Hotel Management
Chère Suzy, je tiens à vous remercier d’avoir pris le temps de partager votre expérience au sein de notre établissement. C’est avec plaisir que je constate que votre séjour parmi nous a su répondre à toutes vos attentes. J’espère avoir le plaisir de vous accueillir de nouveau très prochainement. Très cordialement
by A verified traveler
Posted 24 Jan 2024
Great location and room size and bathroom was good. Please consider installing a water fountain so guests can help themselves to still and sparkling filtered water (we loved this at other similar hotels).
Comment from Hotel Management
18 Feb 2024 by Anna /Front office manager, Hotel Management
Dear Guest,We thank you for taking the time to share your experienceIt is a pleasure to discover your lovely comment.We wish you a good day and hope to welcome you again soon.Kind regards,
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by Anna / Front office manager, Hotel Management
Dear GustavoThank you for choosing our Hotel, we appreciate your feeback. We hope to welcome you again soon. Kind regards.
by A verified traveler
Posted 16 Jan 2024
Great location if you wish to be next to the train station.
Comment from Hotel Management
20 Jan 2024 by Augusto, Hotel Management
Dear Alixe, we would like to thank you for taking the time to share your experience with us. We are very pleased to read that you liked our location. We will be thrilled to welcome you again. Best regards,
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Augusto, Hotel Management
Cher Martin, je vous remercie pour votre superbe évaluation concernant notre établissement ! Je constate avec plaisir que vous avez pu apprécier le rapport qualité / prix qui vous a été proposé. J’espère vous accueillir très prochainement dans notre établissement. Très cordialement,
