Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by The team of the Hotel Wyld Saint Germain, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 21 Apr 2024
Basic. Modern bathroom. No reception area.
Comment from Hotel Management
23 Apr 2024 by The team of the Hotel Wyld Saint Germain, Hotel Management
Dear Sir,Thank you for your feedback. We are sorry to read that our design and layout is not to your taste.Best regards
by A verified traveler
Posted 22 Mar 2024
Was very small rooms
Comment from Hotel Management
23 Mar 2024 by The team of the Hotel Wyld Saint Germain, Hotel Management
Dear Sir,We understand that you would have preferred a bigger room however this is the size here for 3-star hotels.We hope to welcome you again so that you can get a new experience.Best regards
by A verified traveler
Posted 15 Mar 2024
Wonderful staff. Though like other places we stayed, wheelchair doesn’t fit in elevator (unless you take the feet off). Nor the bathroom doorway. Although great bathroom in lobby! Staff did put out a wheelchair ramp at the front entrance and left it there during our stay. Much appreciated! Beautiful and fun neighborhood to walk around.
Comment from Hotel Management
15 Mar 2024 by The team of the Hotel Wyld Saint Germain, Hotel Management
Dear Sir,Thank you for taking time to review our property. It was a pleasure having you here and we are happy that the attentions from the staff contributed to your great stay. We do have an accessible room on the 1st floor but as explained upon check-in, we were not made aware by the agency that one of you had a wheelchair and that room was already occupied. We are happy we still could make it work for one night in another room.We hope to welcome you again.Best regards
by A verified traveler
Posted 18 Jan 2024
Unfortunately, the whole hotel is currently under construction. Cables hanging from the ceiling in the hallways, noisy construction activities starting during weekdays from 8am onwards. Also some mold in the shower. Staff was very friendly though. I feel the hotel should be closed for the renovation. I wasn't aware of that when I booked. Accordingly, the actual appearance of the property was quite different from what was promised on Expedia.
Comment from Hotel Management
25 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Sir,We are sorry to read that your stay here did not meet up with your expectations even though you much appreciated the friendliness of the staff. We are sorry for any inconvenience caused by the technical team and we remain available to talk about it further.We hope to welcome you again so that you can get a new experience.Best regards
by A verified traveler
Posted 6 Jan 2024
The rooms are small. The rooms are extremely well lit and clean. The halls need work.
Comment from Hotel Management
10 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Sir,Thank you for taking time to review our property. We are happy that you appreciated the cleanliness of the rooms and we take note of your comment about the halls for improvement. We understand that you would have preferred bigger rooms but please keep in mind that this is the size here for 3-star hotels.We hope to welcome you again.Best regards
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
10 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Sir,We are sorry to read that your stay here did not meet up with your expectations. We wish you would have told us about it straight away so that we could have done something to improve your stay.We remain available to talk about it further and we hope to welcome you again so that you can get a new experience.Best regards
by A verified traveler
Great for Families
Posted 4 Jan 2024 on HotelsImpeccable location for kids because it felt safe and has many restaurants just out the door. We could enjoy eating out and have a short walk back at night to return to our room. It’s true that the cielings in the hallways have exposed wires and seem to have ongoing work being done but the bedroom was clean, updated, great mattresses and big showers. There were some light moldy spots on the ceiling above the shower, but wouldn’t stop me from staying there again. Staff was great. Good breakfast.
Comment from Hotel Management
10 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Madam,Thank you for taking time to write this nice review. We are happy that you had a great stay here and that you particularly appreciated the cleanliness of the room, the comfort of the bed, the great neighborhood and the friendliness of the staff. We take note of your comment about the bathroom for improvement.We hope to welcome you again.Best regards
by A verified traveler
Rejuvenating
Posted 3 Jan 2024 on HotelsComfortable, cozy and relaxing
Comment from Hotel Management
10 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Madam,Thank you for this feedback! We are happy that the comfort of the hotel contributed to your nice stay and we hope to welcome you again.Best regards
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
2 Jan 2024 by The team of the Hotel Moderne Saint Germain, Hotel Management
Dear Sir,Thank you for your feedback! We are happy that you enjoyed your stay here and we hope to welcome you again.Best regards
