Ratings based on 930 Verified Reviews

3.1 out of 5
63% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 7 May 2024
There was no toothpaste in the room, a nail was sticking out of the floor
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Fab Stay

Posted 14 Aug 2023 on Hotels
Cute Parisian boutique hotel. The staff was amazing and breakfast was perfect. The rooms were very clean. The hotel was well located to wonderful quaint cafes and sites. Staff went beyond all expectations with safety and client care.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 4 Aug 2023
The management was excellent
5 out of 5
by A verified traveler

Posted 12 Jul 2023
I loved the staff ,they were very helpful and nice. They know how to make the customer satisfied Especially Mrs roubai the manager he goes above and beyond to make you comfortable beside his humour. Also the breakfast team were outstanding
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023 on Hotels
2 out of 5
by A verified traveler

Posted 2 Jul 2023
Shower wall and tub and bathroom need some deep cleaning and the property in general is falling apart, room smells like sewer. Not worth your money, do not stay here. The only good thing about this hotel was the guy at reception was nice and helpfull, beds are not comfortable, very small pillows, theres no wi fi, lights don’t work. One of the worst stays ever!
4 out of 5
by A verified traveler from Coquitlam

Posted 14 May 2023
Rooms are small but clean. Daily room service with fresh towels. Elevator is small - only 3 people at a time. Breakfast is very basic but filling. Very close to Metro station. Watch out for pick pockets especially on transit. Had group of young teenagers swarm me as I entered the train. Managed to get my wallet but I noticed it immediately and confronted them. Managed to get my wallet back but didn’t notice money gone until after they left train. Fortunately they did get much $. They are very fast and professional. Bottom line if you feel a group of people crowding you watch out.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2023
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