Hotel le Walt Reviews

Dear Kasey, Thank you for sharing your experience. We are glad that you enjoyed the room. I am not sure to understand your comment regarding the coffee situation. Do not hesitate to comeback to us to give us some more explanations. Best Regards, Baudouin TertraisHotel Manager

Dear David, Thank you for giving us a 5 on 5. We look forward to welcome you again in Paris. Warmest Regards, Baudouin TertraisHotel Manager

Dear James, Thank you for this lovely review. It is a pleasure to receive it. I will not fail to share it to my entire team and especially Robin, our front desk manager. We look forward to welcome you again in Paris. Warmest Regards, Baudouin TertraisHotel Manager

Dear Aaron, Again, as for the room you wanted because you saw pictures of the hotel (but cannot book this type room on Expedia), the size of the room is pretty clear when making a booking. We are truly trying to be as clear as possible in the reservation process but we cannot be behind all guests making reservation to read all the conditions with them. Just for our readers to know, Aaron spent less than 30 minutes in the room, write a bad review on Google without even contacting the front desk agent (who will have been more than happy to find a solution if there was a problem) and did not even sleep at the hotel. Best Regards, Baudouin TertraisHotel Manager

Dear Janny, Thank you for taking the time to write this review. We are glad that you enjoyed your stay and hope to see you again soon in Paris. Warmest Regards, Baudouin TertraisHotel Manager

Dear Ms. Prieto, after reading your review, I still wonder how you can have the nerve to write so many lies in a single comment.I have very little consideration for people who lie throughout their stay and file a chargeback with their bank to avoid paying when they are clearly at fault.This response will therefore be to clarify the situation to our future guests who may read us.There are 3 of you arriving at the hotel (for a 3-night stay) even though it is clearly specified on Expedia that the Executive room can only accommodate 2 people (exception for babies under 3 years old, which didn't seem to be the case for you). I was at the hotel during your check-in and the receptionist who greeted you made it clear that the room was for two. Your answer: our friend doesn't sleep at the hotel. Still believing in your good faith, we allowed you access to the room.After the first night, the receptionist who was at the front desk in the morning saw you leaving the hotel at 3. He told you again that the room was for 2 : new lie.After the second night, we looked at the cameras: after checking, it turns out that you were initially getting into the elevator as a pair while your friend was waiting outside. A few minutes later, the third person was heading towards the elevator when one of the two already upstairs came down to unlock the elevator. When we told you that we had cameras, that we had seen you come home at 3 and that you therefore had to pay extra for the first two nights because we did not respect the rules of the hotel and took an extra room for the last night, you have again tried to justify yourself by lying.You finally paid, decided ON YOUR OWN to leave the hotel and asked your bank to block the payment.These practices are both shameful and disrespectful of the work of each member of my team.It is a shame that we cannot put video or screenshot when answering this type of comment. This would have participated in showing your bad faith and your disrespect. I will not fail to report your behaviour to Expedia. Baudouin TertraisHotel Manager

Dear Jacqueline, Thank you for giving us a 5 on 5. We hope to see you again soon at le Walt. Warmest Regards, Baudouin TertraisHotel Manager

Dear Lourdes, Thank you for giving us a 4 on 5. We look forward to welcome you again in Paris. Warmest Regards, Baudouin TertraisHotel Manager

Dear Ann, Thank you for sharing your experience. We are glad that you enjoyed your stay with us. We hope to see you again soon in Paris. Best Regards, Baudouin TertraisHotel Manager

Dear Miriam, Thank you for taking the time to share your review. We look forward to welcome you again in Paris. Warmest Regards, Baudouin TertraisHotel Manager