Ratings based on 905 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 May 2024
The staff were the most helpful, informative and friendly I have ever met.
5 out of 5
by A verified traveler

Posted 2 May 2024
Everything was amazing from the checkin to the check out
5 out of 5
by A verified traveler

Posted 1 May 2024
Rooms and common areas clean and comfortable. Friendly and professional staff that were super helpful. Only challenge was the WiFi on Apple devices constantly dropped. Otherwise, highly recommend the hotel. Location was convenient with many restaurants and amenities close by.
Comment from Hotel Management
1 May 2024 by mourad, Hotel Management
Thank you sincerely for taking the time to share your experience. We're delighted to hear that you found our rooms and common areas clean and comfortable, and our staff friendly and professional. We apologize for any inconvenience you experienced with the WiFi on Apple devices. Your feedback is invaluable to us, and we're actively working to resolve this issue. We're thrilled that you enjoyed the convenient location of our hotel, surrounded by numerous restaurants and amenities. We hope to have the pleasure of welcoming you again on your next visit to the area
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Kevin - Front Office manager, Hotel Management
Dear Maria Fe,We thank you for your kind score about our hotel.We hope to welcome you again.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Extremely friendly staff
Comment from Hotel Management
21 Apr 2024 by Mourad, Hotel Management
We hope this message finds you well and filled with fond memories of your recent stay at Hotel 123 Sébastopol.We wanted to take a moment to express our sincere gratitude for the wonderful feedback you shared about your experience with us. It was truly heartening to learn that your stay exceeded your expectations and that you found our hotel and staff to your liking.Your kind words serve as a source of motivation for our team to continue delivering exceptional service to all our guests. We strive to create memorable experiences, and knowing that we succeeded in doing so for you brings us immense joy.Once again, thank you for choosing Hotel 123 Sébastopol for your special celebration. We are incredibly grateful for your support and look forward to welcoming you back for many more memorable stays in the future.Warm regards,
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Our stay was wonderful. Staff very helpful!! They deserve 5* The supermarket outside the hotel is very continent you can find hot meal, organic food fruit and almost every essential item. The hotel is about 20 min walk from attractions and tour bus.
Comment from Hotel Management
17 Apr 2024 by Kevin - Front Office manager, Hotel Management
Dear Maddy, We thank you for your kind words about our hotel.We hope to welcome you again.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Friendly kind folks. Very nice hotel with great breakfast. Considering the costs of a room, I thought breakfast should be included at least. But no complaints
Comment from Hotel Management
17 Apr 2024 by Kevin - Front Office manager, Hotel Management
Dear Mr Jung,We thank you for choosing our hotel. We are glad you enjoyed your stay.If we have the pleasure of wlecoming you back, please do consider one of our many tarifs with brekafast included.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Kevin - Front Office manager, Hotel Management
Dear Anh,We thank you for yuor kind score about our hotel.We hope to welcome you again.
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Central location
Comment from Hotel Management
8 Apr 2024 by Kevin - Front Office manager, Hotel Management
Dear Sankar,We thank you for the kind score about our hotel.We hope to welcome you again
5 out of 5
by A verified traveler

Posted 6 Apr 2024
It had a movie theme to it and I liked it
Comment from Hotel Management
8 Apr 2024 by Kevin - Front Office manager, Hotel Management
Dear Sanjay,We thank you for the kind score about our hotel.We hope to welcome you again