Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Great staff friendly and helpful thank you for everything. We had a wonderful day.
by A verified traveler
Posted 29 Apr 2024
This is not a 3 stars, something between 1 and 2…
The cable didnt work
The hairdryer didn’t work
The room needs maintenance
Noise because of the subway
Elevator for 1 person and 1 bag, that’s it
Receptionist and location very good
by A verified traveler from Mulgrave
Posted 18 Apr 2024
I believe holidays and relaxation start from the hotel, when travelling to Paris not many people chill in the hotel, usually everyone exploring the city, but hotel is still a crucial part of holidays, so if y9u are going to paris and looking for something not crazy expensive, quiet, clean and conveniently located then this is your place to go. The reception people are extremely nice, they are on the top of the news, can make in English not only small chit chat, but discuss for example whats happening in Australia.. news, where to eat, what to eat and it wont be only about paris, they can siggest what to eat in Lyon and in Barcelona. We had a great time. Hotel is clean and yes rooms are small but thats all you need in paris: convenient location, clean facilities, nice service, clean bathroom and shower and comfortable beds to sleep. Thankyou and def next time when we are back to Paris, we pick you again. See you soon
by A verified traveler
Posted 15 Apr 2024
Even though the location of the hotel is in the centre of Paris and in the Opera area, the staff was not friendly and we had every day to request providing adequate minibar beverages, not a single hour late checkout even thought I had just a medical operation and my stay in the room for extra hour would have helped me to relax before taking a long flight back home. I considered the staff behaviour for medical condition unhuman and unprofessional for someone who booked a deluxe superior room. It was a unpleasant and bad experience.
by A verified traveler
Posted 10 Apr 2024
This was the perfect location for our 6 night stay in Paris! The staff were incredibly friendly and helpful, and it is convenient to so many places - whether you want to walk or take the Metro. Several excellent restaurants are nearby and some even in the same block. Even better, I left a gold necklace in the room safe and, after notifying the hotel a couple of days after departure when this was discovered, they did have the necklace and were kind and honest enough to let me know and ship it back to me in the US. I highly recommend this hotel for anyone wanting a comfortable room, central location, and excellent customer service.
by A verified traveler from Botanic Ridge
Posted 9 Apr 2024
Wonderful location and staff. Close to Metro to get all over Paris. Ability to also walk to many. Excellent.
by A verified traveler
Posted 31 Mar 2024
The location is fantastic, but the room smells like drainage, good thing I always pack my room deodorizer. It starter smelling a little decent until the third day. I don't understand something so simple to use a room deodorizer, why dint tjey do it. I am happy with housekeeping they always went out of their way to have the room very clean daily and the receptionist at the front desk have always been very polite
by A verified traveler
Posted 3 Mar 2024
by A verified traveler from Poway
Posted 26 Feb 2024
Everything that we wanted was very close by and a subway was very convenient for us to go around in Paris.
by A verified traveler
Posted 15 Jan 2024 on Travelocity
The staff is very warm and friendly. I comment Ernesto, their staff for being professional. He is attentive to the needs of the guests.
