Ratings based on 988 Verified Reviews

4.1 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 May 2024
The property was under construction so lot of dust and no elevator.. this may be just our timing but I would have expected to be informed of the construction. Also I booked the hotel basically for AC and the AC was not working. I did not sleep well for my entire stay.. the location is definitely good and everything is walkable.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
The hotel was undergoing renovation and it was a little messy, nothing crazy. There’s no elevator but a charming spiral staircase. If you’re not fit maybe this property is not for you, staff was nice the time. Will definitely come back
2 out of 5
by A verified traveler

Posted 28 Apr 2024
Currently under renovations, main lobby is damp and musty. Rooms were clean
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Is a good hotel, celan and good staff and services, the people are very friendly, i recommend it.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
5 out of 5
by A verified traveler

Posted 21 Apr 2024
This hotel was very well located for using public transportation There are many good stores and restaurants nearby
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
4 out of 5
by A verified traveler

Posted 18 Apr 2024
Under renovation no elevator , narrow winding stairs, but overall, great location to view the tower. Lots of places to eat and pick up snacks if you want.
5 out of 5
by A verified traveler from Chula Vista

Posted 18 Apr 2024
Room is nice but its under renovations and no lift available. Narrow spiral staircase makes it hard to bring up and down the suitcases.
4 out of 5
by A verified traveler

Posted 16 Apr 2024
The property was very clean. The staff was very friendly. The cleaning people was very good always ready for extra water or toilet paper. breakfast in the morning was great downstairs everybody was always with a smile and very friendly. Special thanks to the young kid who helped out with my bags always ready to help and to answer any of my questions. I have to mention there is no working elevator so if you stay in the upper floors be ready to walk up.