Ratings based on 436 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2023
We were woken up at 03.30am in the morning to find a mouse sitting on the table eating my wifes cake. Also the drains were blocked ans when showering you were stood in inches of water. When staff were notified they asked how big the mouse was as if that had any relevance to the fact it was sat in my room. Really unhappy because this was on last night and how do I know it hadn't been there all three nights eating away at our snacks.
Comment from Hotel Management
12 Apr 2024 by Reception, Hotel Management
Dear ,We are sorry to hear that your experience did not meet your expectations. Your opinion is important to us, and we will take steps to improve our services.
by A verified traveler
Posted 21 Sep 2023
Comment from Hotel Management
28 Nov 2023 by Equipe hotel arc, Hotel Management
Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre avis est important pour nous, et nous prendrons des mesures pour améliorer nos services.Cordialement
by A verified traveler
Simple mais bon
Posted 12 Sep 2023 on HotelsIdéale pour quelqu'un qui veut un hôtel simple avec bonne service.
La rue à l'extérieur est plutôt bruyant, mais on l'attends à Paris. Le staff de la réception étaient également génial.
Comment from Hotel Management
12 Apr 2024 by Reception, Hotel Management
Bonjour, Toute l’équipe vous remercie pour votre commentaire. Nous sommes heureux de voir que vous êtes satisfait de notre établissement. Nous avons hâte de vous revoir !Bien cordialement
by A verified traveler
Posted 8 Aug 2023
Very nice staff from the reception.
Bad clean on the room and comun areas (mats on the common areas, room curtains, windows gutters). Bad hotel cleaness entrance.
by A verified traveler
Posted 12 Jul 2023
by A verified traveler
Posted 2 Jul 2023
by A verified traveler
Posted 5 Jun 2023 on Orbitz
good location, close to metro
by A verified traveler
Posted 7 Aug 2022 on Hotels
It was good
by A verified traveler
Posted 27 Jul 2022
No airconditioning. Unfriendly staff. Small room.
by A verified traveler
A surprisingly good budget hotel
Posted 10 Jun 2022 on HotelsThe background for the stay: We had to stay in Paris for the night between 28/05/2022 and 29/05/2022.
We were shocked to see how difficult it was to find a hotel in Paris and how expensive they were. (Later we found out that the reason was the Champions League final between Real Madrid and Liverpool.) Therefore we ended up in an area fairly far away from Central Paris.
Having read some of the negative reviews, the hotel was a positive surprise.
The people at the reception were friendly, one of them helped me with my luggage when we checked out. That is the kind of service you often do not get in more high end hotels.
The room was small and basic but was spotlessly clean. It also had double-glazing which kept any noise from the street away.
The bathroom had bath. It was not a full size one but still nice. There were 2 soaps and 2 shampoos in the bathroom. The towels were fluffy. There was a balcony - big enough to stick your toes out!
The negatives were: The walls were paper thin. Luckily we did not have any noisy neighbours and slept well. There are lots of steps: The lift is situated between the floors, so you have 9 steps to your room. You also have 7 steps to get to the reception from the street , 11 steps from the reception to the lift.
Services close by: A Carrefour was 1 minute away, a boulangerie 2 minutes away, we had dinner at the Italian restaurant Il Segreto 5 minutes away, which had very good food.
A surprisingly good budget hotel.
