Ratings based on 515 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delta
Posted 8 Apr 2024
I wasn’t happy with how stubborn the property was about the refund for cancellation but they did upgrade me to a better room which made it a little better.
The property itself has a lot of character and I loved staying there. The staff is friendly and helpful. The courtyard was my favourite part.
Orion and Alex ; thank you for making my stay great!
Comment from Hotel Management
11 Apr 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We thank you for taking the time to share your impressions following your stay at our property !We are happy to read that you liked the property and your room.We will share your comment with all members of our staff.Regarding the cancellation policy, we are sorry that we were not able to refund you, but we are happy that the solution we found by doing an upgrade suited you.We hope to have the pleasure of welcoming you again for your next parisian trip !Kind regards,Juliette / Guest Relation
by A verified traveler
Posted 25 Feb 2024
Bellman not there on arrival. Construction jack hammer during the day. No iron in room. Went to bar no one there than guy comes to cover and wasn’t familiar with bar. They did give us early checkin. Property was nice. At breakfast was overpriced and ok.
Comment from Hotel Management
6 Mar 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We thank you for taking the time to share this detailed review following your stay at our property.We take into serious consideration every remark you made and will share them with all members of our team to make sure it won't happen again. Regarding the iron, we never put them directly in the room, but they are easily available whenever you ask for one at the reception.Reviews like yours are really precious to help us understand the experience we offer to our guests and how we can improve it. However, do no hesitate to tell us directly about this kind of things during your stay so we can try our best to improve the quality of your stay.We hope to have the pleasure of welcoming you again for your next parisian stay and make it a more pleasant stay !Kind regards,JulietteGuest Relation
by A verified traveler
Posted 20 Feb 2024
Exactly what we were looking for, fantastic room overlooking a quiet courtyard in a small, well located, luxury hotel. Perfect.
Comment from Hotel Management
21 Feb 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are delighted to read your nice review following your stay at our property !It is a pleasure for us to know that you enjoyed your stay with us.We hope to have the pleasure of welcoming you again for your next parisian stay !Kind regards,JulietteGuest Relation
by A verified traveler
Posted 17 Feb 2024
Our stay was awesome
Comment from Hotel Management
18 Feb 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are delighted to read your nice comment !We are really happy to know that you loved your stay at our property !We would be glad to have the pleasure of welcoming you again for your next parisian stay !Warm regards,JulietteGuest Relation
by A verified traveler
Posted 12 Feb 2024
Noisy, not comfortable and dirty. Not even a 3 star Hotel. Staff was wonderful.
Comment from Hotel Management
15 Feb 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are really sorry to read your review following your 3rd stay at our property.We hope that you told us about your feelings earlier so we could have found a solution to make your stay more pleasant while you were here.We would love to hear from you for further details to help us understand your experience.We hope to have the pleasure to welcome you again for a more pleasant stay.Warm regards,JulietteGuest Relation
by A verified traveler from Elmhurst
Posted 6 Feb 2024
Clean rooms , comfortable bedding, but room a little small for 4 days of staying
Comment from Hotel Management
7 Feb 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are happy to read that you enjoyed your stay at our hotel !We would like to assure you that we take your remark into consideration and will be careful about the size of the room for your next stay at our property.We are looking forward to welcoming you again !Kind regards,JulietteGuest Relation
by A verified traveler
Posted 5 Feb 2024
Staff is excellent
Comment from Hotel Management
7 Feb 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We sincerely thank you for sharing your opinion following your stay at our hotel !We will share it with our team members.We would be happy to have the pleasure of welcoming you again soon !Kind regards,JulietteGuest Relation
by A verified traveler
Posted 30 Jan 2024
We have stayed at this property several times over the thousands of hotels available in the city of Paris. It checks off all of the boxes for us and most importantly, it like staying in a home. In fact, it was a home, part of the owner's family, some of which was converted into a 80 room hotel. It was wonderful seeing much of the same staff in place after Covid lockdowns and we look forward to staying again soon. July to be exact.
Comment from Hotel Management
31 Jan 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are delighted to read your nice review following your stay at the property and will share it with all our team members.It is a pleasure to read that you appreciated the history of our hotel, we cherish it a lot and are always trying to share it with our guests.We are looking forward to welcoming you again in July !Kind regardsJulietteGuest Relation
by A verified traveler from Calabasas
Posted 12 Jan 2024
The staff were super friendly
Quiet and clean hotel .
Comment from Hotel Management
14 Jan 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are really happy to read your nice review !We are glad to know that you appreciated your stay at our hotel and will share it with all members of our team.We would be happy to welcome you again for your next parisian trip !Kind regards,
by A verified traveler from Peachtree City
Posted 4 Jan 2024
Amazing property. Great staff and full attention to detail to make our stay amazing. Would recommend to anyone looking for a high quality hotel.
Comment from Hotel Management
11 Jan 2024 by Juliette, Guest Relation, Hotel Management
Dear Guest,We are delighted to read your nice review regarding your stay at our hotel !We are really happy to know that you enjoyed your stay at our hotel and we will whare your message with all members of our team.We would be happy to welcome you for your next parisian stay !Kind regards
