Ratings based on 946 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Apr 2024
Great Location! Staff are very friendly! Cleaning is not that good , can improve a lot
Comment from Hotel Management
15 Apr 2024 by Aurélie, Hotel Management
Dear Leandro,Thank you so much for your feedback about your stay.Sorry for the cleaning, we will be more careful.Best regards,
4 out of 5
by A verified traveler

Posted 28 Mar 2024
The staff was very nice and accommodating. The neighborhood was pretty quiet. I was in Paris for work so I was not spending a ton of time in my room. The only little quirk was that the bathroom was quite small and it was a little tricky to get into the shower without getting the floor in the bathroom very wet. It was manageable but a bit of a weird room layout choice. Overall though, my stay was pleasant.
Comment from Hotel Management
11 Apr 2024 by Aurelie, Hotel Management
Dear Paul, Thank you so much for your feedback about your stay. We do our best to make you feel at home when you stay with us. For the next time, don't hesitate to ask for a superior room for more comfortWe hope to welcoming you a next time. Best regards,
1 out of 5
by A verified traveler

Not FRED

Posted 22 Jan 2024 on Hotels
Staff was incrredibly rude. I could not believe it.
Comment from Hotel Management
19 Feb 2024 by Aurélie, Hotel Management
Dear Tim,We are so sorry for the inconvenience during your stay and for the misunderstanding of our receptionnists.Know that our staff (reception, night and cleaning) are at the hotel for so many years and do their best to make you feel home with us.We hope to welcoming you a next time.Best regards,
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Lovely stay!
Comment from Hotel Management
5 Feb 2024 by Aurélie., Hotel Management
Dear Agathe,Thank you so much for your review about your stay.We hope to welcoming you a next time.Best regards,
3 out of 5
by A verified traveler

Posted 19 Nov 2023
The room size is quite small and definitely not large enough for two people. The sink was actually not in the bathroom as there wasn't enough room to accomodate it inside the bathroom. Also, the glass shower door should always be pushed into the shower stall because it will hit the toilet bowel if the door is pulled outward. Be aware that your door key cards will become inactive early the next day of your checkout. We awoke early on our checkout day so that we could go out and have a great breakfast at 9 AM. We were going to leave our bags in the room but found that our keys did not work. Because of this we were forced to leave our bags in a somewhat secure area alongside the chechin desk. I thought that we had the room until the noon checkout, SURPRISE!
Comment from Hotel Management
28 Nov 2023 by Aurélie, Hotel Management
Dear Kenneth,We are so surprised about your review.For the room it's like that for all of our classical rooms, the room type you booked.o for the next time don't hesitate to book a superior or deluxe one for bigger space.For the room card it could happen that the room card disconnect before check out time and we normally reconnect it when you ask.Check out time is at noon so you could have leave you luggage and you room until this time and if you leave at reception, we leave it there because our luggage room was full but don't worry there is always someone at reception to keep an eye on it.We hope to welcoming you a next time.Best regards,
3 out of 5
by A verified traveler

Posted 8 Oct 2023
The location was great in a neighbourhood where Parisians live but convenient to tourist sites. Rooms were clean, quiet and bed was comfortable. Down side is rooms are extremely small- difficult for 2 people. Poorly designed space so there is nowhere to put anything. Shower hot and good pressure but leaks and floor was wet. Drinking water not replenished daily. Overall well located and clean. Good for 1 person but I wouldn’t stay there again with 2 people. Also seems overpriced for what you get
Comment from Hotel Management
11 Oct 2023 by Aurélie., Hotel Management
Dear Judith,Thank you so much for your feedback about your stay.We hope to welcoming you a next time.Best regards,
5 out of 5
by A verified traveler

Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Aurélie, Hotel Management
Dear Donald, We are so glad that you enjoyed your stay with us.We hope to welcoming you a next timeBest regards,
5 out of 5
by A verified traveler

Posted 4 Oct 2023
The hotel is just a block away from metro station. The area is peaceful and has several restaurants, cafes and bakeries within 5 minutes walk. Our room is clean, the bed is comfy, and has daily house keeping service.
Comment from Hotel Management
7 Oct 2023 by Aurélie, Hotel Management
Dear Guest, We are so glad that you enjoyed your stay with us.We hope to welcoming you a next timeBest regards,
4 out of 5
by A verified traveler

Great Stay

Posted 1 Oct 2023 on Hotels
The hotel, while on the pricey side, offered comfortable accommodation. Conveniently located near a metro station, it's in a non-touristy area of the city. Although it took a bit longer to reach the city center/right bank, the hotel's surroundings had great dining options and a supermarket across the street. The hotel is also on a quiet street. While the initial interaction with the man at check-in were slightly condescending (very French) and not being able to pay the city tax with cash, the evening and check-out receptionist were very nice. The room size was on the smaller side but was clean and gave off a modern vibe, but at the same time slightly run down with wear and tear. The sofa bed was comfortable, but showed significant damage. There were also a few maintenance issues like burnt-out bedside lamps and cove lights. Storage and hanging space were somewhat limited, but this was balanced by the bright and spacious bathroom, complete with lovely amenities. There was a Nespresso coffee maker and a complimentary bottle of water, but the absence of a kettle was noted and would have been a nice addition. While there were a few areas that could use improvement, the stay was ultimately positive!
Comment from Hotel Management
11 Oct 2023 by Aurelie, Hotel Management
Dear Guest,Thank you so much for your feedback about your stay;Best regards,
4 out of 5
by A verified traveler

Posted 28 Sep 2023
Comment from Hotel Management
3 Oct 2023 by Aurélie, Hotel Management
Dear Alexander,Thank you so much for your feedback about your stay. We do our best to make you feel at home when you stay with us. We hope to welcoming you a next time. Best regards,