Ratings based on 947 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Alexandria
Posted 23 Apr 2024
The location is excellent - near the train station. The price is also quite fair. The breakfast was great - although just a bit pricey if you don't have a hearty appetite. This is a different type of economy hotel - a highly automated check-in/check-out, print-your-own keys, a room with no carpeting, an iPad to control the room lights, TV, a great view from the top of the Paris sunset, and great work areas on the main floor. The rooms are efficiently designed, with preconstructed components, but also highly sensible (the safe was under the bed, and luggage could be stored there too). The heating/AC, soundproofing, and blackout blinds all worked great. This is not your hotel if you want local color in a five-story walkup. However, this is a perfect choice if you are looking for a clean and restful place at a reasonable price with excellent support staff. We would come back and/or use this chain again.
by A verified traveler
Posted 22 Apr 2024
Thanks to the staff for providing me with an awesome time...The bartender and the front desk ladies ( The Dancing Queens) WERE amazing. The room was perfect with a nice view to the Eiffle Tower. Next to the trains and taxis... perfect place and staff.The staff will be happy to help with anything...Thank you to everyone there for making my stay great.
by A verified traveler
Posted 20 Apr 2024
This is real good hotel in Paris
by A verified traveler
Posted 9 Apr 2024
Too many bug beds staff was impolite & bad services
Comment from Hotel Management
10 Apr 2024 by CitizenM Team, Hotel Management
Dear Geogy, Thank you for taking the time to write a message. We are sorry that your stay did not exceed your expectations, please let us know what's happened and how can we help. All feedbacks are valuable for us to do better; Feel free to write us on the side. Thank you
by A verified traveler from San Francisco
Posted 7 Apr 2024
Excellent hotel, great location right next to 2 major train stations metro RER. The Bastille area is a short walk away. The room are fairly large, very well appointed, quiet, and the bed is very comfortable. The breakfast buffet is solid, with fresh fruit, pastries, a barista and a real espresso machine; well worth the price.
Nitpick: the light controls are a bit weird, I couldn't figure out how to turn the lights in the toilet without turning on the entire room.
by A verified traveler
Posted 31 Mar 2024
Our 3 days stay was awesome
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 25 Mar 2024
The staff was very helpful.
by A verified traveler
Posted 18 Mar 2024
Just awesome place
