Ratings based on 1,167 Verified Reviews

4.1 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Front desk was very nice, great service. Beds were confortable and clean . The area was busy but also feel safe we walked around day a night and never felt unsafe. The location has easy excess to train .
Comment from Hotel Management
29 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Clean, comfortable and spacious apartments with all the amenities of home.
Comment from Hotel Management
29 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Safe and good customer service. Many dining options next to hotel.
Comment from Hotel Management
26 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Mrs Dolores,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Looking forward to welcome you again!Kindest regards,
5 out of 5
by A verified traveler

Posted 19 Apr 2024
It is a great location for the public transportation. The people who are working at the front desk are very nice and friendly.
Comment from Hotel Management
20 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Excellent location. We were on a lower floor and it was surprisingly quiet considering it is right near a Metro stop and a busy street. Staff was very friendly and helpful.
Comment from Hotel Management
20 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.We thank you also for your kind words about our staff members.Kindest regards,
5 out of 5
by A verified traveler from San Juan

Posted 6 Apr 2024
Was a great experience
Comment from Hotel Management
8 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,
2 out of 5
by A verified traveler

Posted 31 Mar 2024
The property too old
Comment from Hotel Management
1 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We regret that we were not able to do this during your stay.We are very sorry that not all your expectations could be met. Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Good service
Comment from Hotel Management
23 Mar 2024 by Christopher, Hotel Management
Dear Guest,Thank you for your review.Kindest regards,
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Appreciated the accessibility to the site around and having a small kitchen was very practical to save on restaurants. Staff was great.
Comment from Hotel Management
22 Mar 2024 by Christopher | Front Office Manager, Hotel Management
Dear Claudine,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,