Ratings based on 39 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 6 Mar 2024
Convenient location near mall and outlet village. Clean and nice room with kitchen. I will stay again.
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 15 Feb 2024
The hotel is very run down. Ripped wallpaper all around the building, leaking ceiling with buckets catching the water.
The light switches or shower didnt work in my room. I was told by the member of staff the first night he couldn’t do anything about it and I had to wait until the next morning.
Travelling with a baby and having no cot or a double bed was not ideal either.
The following day, the notes had not been passed on and the room was left in the exact same way. The lady on the desk upgraded us to solve 2/3 of our issues and the final night the 3rd issue was resolved.
Hotel has a very dark and gloomy feel - even in the rooms with lack of lighting. Location is great with walking distance to Disneyland and the shopping centre, however I would be reluctant to stay again due to the actual hotel rooms.
Advice would be to anyone wanting to stay would be book the room with the wrap around balcony and AVOID the non balcony rooms.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Great stay, very comfortable modern rooms, very handy for Disney
by A verified traveler
Posted 20 Jan 2024
There are better options for better price around. The hotel is in very bad confitions and nothing works. No hair dryer and no heating. All the hotel is on 19° and you cannot change it
by A verified traveler
Posted 26 Dec 2023 on Hotels
Great walking distance to Disney. Quiet surroundings. Shower pressure/drain was not the best but we will definitely come back for our next Disney trip.
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler from Aberdeen
Posted 15 Nov 2023