Ratings based on 295 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Need a gym in the property
by A verified traveler
Posted 22 May 2024
Convenient for meetings
Restaurant under construction
by A verified traveler
Posted 4 Apr 2024
Friendly, helpful staff. The property was very close to several good dining options.
Comment from Hotel Management
20 Apr 2024 by Torarica Group, Hotel Management
Dear Gregory,Thank you for your wonderful feedback, we really appreciate it. We hope to see you again!
by A verified traveler
Posted 7 Mar 2024 on Hotels
It was pretty good. The staff was awesome. I just had a broken toilet a couple of times.
Comment from Hotel Management
15 Mar 2024 by The Torarica Group, Hotel Management
Dear Mr. Wayne,Thank you for your feedback. We're glad to hear that you had a pretty good experience with us and that you found our staff to be awesome. We apologize for the inconvenience caused by the broken toilet. Your feedback is valuable to us, and we'll make sure to address this issue to prevent it from happening in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay next time.Best regards,The Torarica Group
by A verified traveler from East Bank Demerara
Posted 14 Feb 2024
Awesome place to stay
Comment from Hotel Management
15 Mar 2024 by The Torarica Group, Hotel Management
Dear Matthew,Thank you for your kind words! We're thrilled to hear that you found our hotel to be an awesome place to stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience in the future.Warm regards,The Torarica Group
by A verified traveler
Posted 2 Feb 2024
The hotel, staff, food, surroundings were all lovely
Comment from Hotel Management
15 Mar 2024 by The Torarica Group, Hotel Management
Dear Ashley,Thank you for your lovely feedback! We're delighted to hear that you enjoyed every aspect of your stay, including our hotel, staff, food, and surroundings. It's always a pleasure to know that our guests had a wonderful experience with us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Torarica Group
by A verified traveler
Posted 24 Jan 2024
I love the place.
Comment from Hotel Management
20 Apr 2024 by Torarica Group, Hotel Management
Dear Meihua,We love you too! Thank you for the wonderful feedback! Come again soon?
by A verified traveler
Late check out option
Posted 9 Jan 2024 on HotelsWe didn't get late check out for just 1 hour and they wanted payment for a gold or platinum member
Rest everything was good
by A verified traveler
Posted 29 Dec 2023
Quite clean and friendly environment.
by A verified traveler
Posted 28 Dec 2023
