Ratings based on 145 Verified Reviews

3.8 out of 5
70% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Miami

This traveler left a rating score only Posted 3 Dec 2023
4 out of 5
by A verified traveler

Top location

Posted 30 Nov 2023 on Hotels
Our family stay-cation was OK at Jacana. Nice and clean location , give you the outdoor vibes while you're in town The pool with waterval is amazing .
5 out of 5
by A verified traveler

Posted 28 Nov 2023
It was just a wonderful experience, staffs were very helpful and the room is definitely 10/10. In addition, the property is extremely clean and beautiful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2023 on Hotels
5 out of 5
by A verified traveler

Posted 7 Dec 2022
The stay was impeccable.
1 out of 5
by A verified traveler

Posted 16 Aug 2022
I picked this property because it was advertised as a wellness resort.The property is beautiful but that’s it. I arrived at the check in desk around 4:30pm and there was only one person there to service about 12 people. So it took me about 45 mins to be serviced.The pool was very very loud and over crowded. I later learned people not staying at the hotel came to use the pool. I was given a room by the said pool and it was not peaceful at all. The room smelled bad. I was greeted by several mosquitos and I attempted to use to microwave but it sounded like it would explode. All in all don’t stay here is you’re looking for a peaceful and comfortable stay.