Ratings based on 145 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 3 Dec 2023
by A verified traveler
Top location
Posted 30 Nov 2023 on HotelsOur family stay-cation was OK at Jacana.
Nice and clean location , give you the outdoor vibes while you're in town
The pool with waterval is amazing .
by A verified traveler
Posted 28 Nov 2023
It was just a wonderful experience, staffs were very helpful and the room is definitely 10/10. In addition, the property is extremely clean and beautiful.
by A verified traveler
Posted 3 Nov 2023
by A verified traveler
Posted 27 Oct 2023
by A verified traveler
Posted 29 Jun 2023
by A verified traveler
Posted 1 Jun 2023
by A verified traveler
Posted 13 Feb 2023 on Hotels
by A verified traveler
Posted 7 Dec 2022
The stay was impeccable.
by A verified traveler
Posted 16 Aug 2022
I picked this property because it was advertised as a wellness resort.The property is beautiful but that’s it. I arrived at the check in desk around 4:30pm and there was only one person there to service about 12 people. So it took me about 45 mins to be serviced.The pool was very very loud and over crowded. I later learned people not staying at the hotel came to use the pool. I was given a room by the said pool and it was not peaceful at all. The room smelled bad. I was greeted by several mosquitos and I attempted to use to microwave but it sounded like it would explode. All in all don’t stay here is you’re looking for a peaceful and comfortable stay.