Ratings based on 33 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from guttenberg
Posted 29 Oct 2023
For this price I expected more it’s part noise all night, problems with Expedia check-in. Checking rooms before departure, security aggressive. Not recommended
by A verified traveler
Posted 29 May 2023
Prime location
by A verified traveler
Posted 4 May 2023
The hotel is great. I hadn't the opportunity to visit the casino. Dining was ok. But the food took a while to prepare. In this situation, when the waitress took the customer orders, they should offer something small to munch at while waiting. We were very hungry and sitting waiting for a while had us upsetting. But I guss every country is different. Thank you for understanding me.
Comment from Hotel Management
12 May 2023 by Elegance Hotel, Hotel Management
Dear guest, we appreciate your honesty and will refer this information to the restaurant management. Hope to see you back soon, enjoying a better experience.Best,Elegance Hotel
by A verified traveler
Posted 3 Jan 2023
The property was clean and nice to stay at, breakfast was great and the staff are friendly
by A verified traveler
Posted 20 Dec 2022
by A verified traveler
Posted 11 Oct 2022
Decent facility
by A verified traveler
Posted 14 Jul 2022
slow for food cable not working cleaning terrible
Comment from Hotel Management
28 Jul 2022 by Elegance Hotel, Hotel Management
Dear guest,
We appologise for your bad experience.
Your opinion matters to us and will be taken in into consideration.
Elegance hotel
by A verified traveler from Arouca
Posted 19 May 2022
The rooms had a funny smell, I had to sleep with the window wide open and still the scent remains.
Comment from Hotel Management
8 Jul 2022 by Elegenace Hotel, Hotel Management
Good afternoon,
We are very sorry to hear this.
Do you remember what room you were in so we can see if it still going on?
Best,
Elegance Hotel
by A verified traveler
Posted 15 May 2022
Great Place and safe.
Comment from Hotel Management
8 Jul 2022 by Elegance Hotel, Hotel Management
Thank you !!!
by A verified traveler
Posted 15 May 2022
The property was clean and nice, the Indian manager was very nice and she let us check out late. The Indian young man at the front desk was very nice and kind too “sagar” free breakfast was great, blue bar was a nice hang out to see the locals, I think it’s a great place…
Comment from Hotel Management
8 Jul 2022 by Elegance Hotel, Hotel Management
We sincerely appreciate your opinion.
