Ratings based on 30 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 9 Apr 2024
Staying here for 2 days was the best part of our trip to Costa Rica! We were treated like family! Albert Alonso the owner is a wonderful chef and he makes everything himself. From bread to pizza, pies and everything in between. He also went over and beyond and called around to find a personal guide to show us around the area that was honest and trustworthy. Thank you to the Alonso family!
by A verified traveler
Posted 15 Mar 2024
El lugar está casi abandonado, sucio, el restaurante no funciona, solo hay dos personas en el hotel. Muy ineficientes y poco amables.
Las cabañas no tienen agua caliente, tienen un calentador que se conecta en la regadera pero no funciona bien y le salen chispas, tengo un video de eso. Además el hotel se cierra y las cabañas quedan en el estacionamiento por lo que la seguridad no es muy buena, además la zona se siente insegura.
Pedimos de comer en el restaurante, estaba cerrado pero nos hizo algo de comer la recepcionista, comida muy cara y muy mala, prácticamente un recalentado de ravioles congelados con una salsa de lata.
Reservamos dos noches y sólo nos quedamos una por la mala experiencia.
Lo único bueno del hotel es la vista.
by A verified traveler
Posted 14 Jan 2024
Amazing view of the valley. Aleida made our stay even better. She was friendly, helpful and made us feel very welcome. The breakfast that was included was delicious.
by A verified traveler
Posted 11 Feb 2023 on Travelocity
Comment from Hotel Management
11 Feb 2023 by Rafael, Hotel Management
Este cliente no se hospedo por el Irrespeto en malacrianza y vulgaridad de la persona que acompañaba al Sr Samuel. Dicha Calificacion debera ser Eliminada porque por supuesto No acepto que le pidieramos que realizara la cancelacion.
by A verified traveler
Posted 25 Mar 2021
by A verified traveler
Great views
Posted 21 Jan 2020 on Hotelsstayed 1 night. Room was clean and tidy but basic, just a king bed and 1 bedside table and tv. No closet or drawers just some open shelving, no coffee maker or fridge. Suited us for a short 1 night stay. We ate at the onsite restaurant but had to order by 5.30 pm as the food was served at 6pm latest.
Breakfast included was basic but ok for 1 day. Lovely views from the property but an unmade stretch of road to get there so a high vehicle recommended. Overall would recommend for a short stay.
by A verified traveler
Posted 3 Jan 2020 on Hotels
Delightful place. Very pleasant surprise after a long day of travelling.
by A verified traveler from San jose, Costa Rica
Posted 29 Dec 2019
No me gusto para nada me parece caro para lo basico de las habitaciones
Comment from Hotel Management
31 Dec 2019 by Alonso, Hotel Management
Nuestro lodge de montaña es la conformación de armonía con la naturaleza y la mejor vista del valle de Orosi, confort en cómodas habitaciones con cama king size y colchones selther, televisión de pantalla plana equipado con cable satelital y conexión de wifi sin costo en todo el hotel con vistas al valle y una de las mejores gastronomías de la zona en nuestro restaurante Orocay Bistro con especialidad en cortes primium al grill y pizza a la leña, para complementar nos preocupamos por la seguridad de nuestros clientes al tener control remoto de nuestras cámaras de seguridad y guarda en nuestro parqueo.
Es una lástima que su comentario demuestra todo lo contrario y nos decepciona de gran manera al leerlo ya que usted hace ingreso a nuestro hotel a las 2:15 am y por supuesto no puede percibir nada de lo que hacemos mención.
by A verified traveler
Enjoyed our stay
Posted 5 Feb 2019 on HotelsThe place was nice and the staff really nice too. The room was as expected. The towels needed a hot wash and the jacuzzi wasn’t operating like it showed in the picture. No biggie. The place is beautiful and fairly quiet. I slept well.
Comment from Hotel Management
6 Feb 2019 by Albert, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
