Ratings based on 485 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
It was clean and comfortable. It was a great location in terms of proximity to Tahquamenon Falls and Whitefish Point.
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 20 May 2024
You are sent a contract and door code via text except they failed to send the door code on two occasions. I had to submit a text request and wait for a response since there's no staff on site. I had planned to use the sofa bed for my son, but discovered that it would only lock in an inclined position and the sheets and blankets provided for the sofa bed were filthy. I again texted and they said that since no one was on site, it would take about 30 minutes for someone to come look at the issue. Because it was already late and we had planned for an early morning, I asked for a second room for my son until they could repair the sofa bed. They texted the next morning to say that the sofa bed had been repaired, but it had not, which we didn't realize until late that evening. When I mentioned it the next day, I got a note that said "I'll take a better look at it today. Safe travels." No apology, no price adjustment. They just don't care about tourists. Also, no duvet covers, just a flimsy sheet with a disgusting unwashed blanket. One good thing: its located across the street from the Inn, which serves good food and drinks.
by A verified traveler
Posted 15 Apr 2024
by A verified traveler from NORTHVILLE
Posted 3 Apr 2024
by A verified traveler
Posted 10 Mar 2024
Clean, comfy and provides everything you'll need for your stay ; Wifi, TV, great heating/ac and zero contact. So checking in and out is extremely easy. Also has a great bar within walking distance.
by A verified traveler
Will be staying there again!!
Posted 4 Mar 2024 on HotelsVery clean and updated room. It was great to have a kitchenette as there aren't alot of restaurants open this time of year. We will be staying there next time we are going to be up there.
by A verified traveler
TFalls stay
Posted 2 Mar 2024 on HotelsRoom was clean and quiet
Easy access to room
Not much in the way of restaurants, gas and groceries in the area...local places shut down early because of not much business.
So if your staying, bring supplies and plan ahead.
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 27 Nov 2023
Contactless check-in & check-out. Size of the suite & décor; everything required for an extended stay. This was more like a fully furnished apartment rather than a hotel room.
