Ratings based on 59 Verified Reviews

2.6 out of 5
2.8 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 20 Mar 2024
THERE WAS NO TOILET SEAT, THERE WAS NO RUNNING HOT WATER, THE PICTURES THEY USED TO PROMOTE THEIR HOTEL WERE FAKE. THE LOCK TO THE DOOR WAS NOT WORKING PROPERLY AND THE A/C WAS NOT WORKING EITHER. I WAS HIGHLY RECOMMEND NOT STAYING THERE AT ALL. I AM SURPRISED THAT EXPEDIA PROMOTE THIS HOTEL ON THEIR WEBSITE. HORRIBLE EXPERIENCE.
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Daniel! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
2 out of 5
by A verified traveler

Posted 20 Sep 2023 on Orbitz
Old towels, curtains, bad water pressure, aircon outdated. Overall good service, workers were great but premises need deep upgrading.
5 out of 5
by A verified traveler

Posted 1 May 2024
Buena ubicación puedes moverte caminando a sus alrededores
Comment from Hotel Management
3 Jun 2024 by Eva, Hotel Management
¡Hola, David! Gracias por darnos una oportunidad y más aún por dejarnos esta reseña. Nos sentiremos afortunados de volver a servirle pronto con servicios aún mejores, mejorados e improvisados. Ten un buen dia. Saludos Eva
4 out of 5
by A verified traveler

Posted 23 Mar 2024
Económico,cómodo y céntrico
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hola, muchas gracias por estar con nosotros. Esperamos su continuo amor y apoyo. Saludos, Tim
1 out of 5
by A verified traveler

Posted 19 Mar 2024
The photos do not represent the rooms they offer. They must have on 'model' they use for photos and advertisments. The room was very dirty, no internet, no hot water, no toilet cover so it is a wide open hole that you cannot sit on without falling into the water. Dozens of street dogs in the street that fight each other all night long. Bright lights outside from the street but very thin curtains that do not block the light and actually do not fit the complete length of the window. I have traveled the world and have stayed in many bad places, but this was the worse hotel I have every stayed in. I do not recommend. My reveiw is being kind. After the first night I moved to a different hotel.
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hi, Christopher! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
2 out of 5
by A verified traveler

Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hi, Esmeralda! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024
3 out of 5
by A verified traveler

Posted 5 Jan 2024
Había reservado una habitación KING SIZE y al llegar al hotel me dijeron en recepción que esas habitaciones ya no estaban disponibles.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023 on Hotels