Ratings based on 243 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
I really like the hot springs directly in front of the rooms. We can access them 24/7. The breakfast buffet was yummy 😋
by A verified traveler
Posted 3 May 2024
Best place for amazing vacation …
Comment from Hotel Management
7 May 2024 by Termas Papallacta Team, Hotel Management
Dear Patricio, thank you for your review. We are glad you enjoyed your stay with us, we hope you can visit us again soon.
by A verified traveler
Posted 30 Mar 2024
Everything was great. The breakfast is very good for being breakfast included.
Comment from Hotel Management
31 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you Jack for your review! We're glad you enjoyed everything during your stay, including the breakfast. We hope to see you again soon!
by A verified traveler
Posted 29 Mar 2024
The view among mountains, the walking among trees and rivers, the pool/spa with hot waters, excellent breaks fast and people very friendly
Comment from Hotel Management
31 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you, Patricia! We're glad you enjoyed the mountain views, walks, hot springs, breakfast, and our friendly staff. We hope to see you again soon!
by A verified traveler
Posted 25 Mar 2024
Everyone was so nice, helpful and friendly
Comment from Hotel Management
25 Mar 2024 by Termas Papallacta Team, Hotel Management
We're thrilled to hear that you had such a positive experience with our team! Providing exceptional service and creating a welcoming atmosphere for our guests are top priorities for us. Your kind words mean a lot, and we'll be sure to pass along your compliments to our staff. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 24 Mar 2024
Pamper yourself at Termas Papallacta! Self care is important and you deserve it.
This place is so relaxing, calm and clean.
Comment from Hotel Management
25 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you Brooke for your glowing review! We're delighted to hear that you found Termas Papallacta to be a haven for relaxation, tranquility, and cleanliness. Providing a space where guests can pamper themselves and prioritize self-care is what we strive for. Your feedback reinforces our commitment to creating a serene environment for our visitors. We appreciate your kind words and look forward to welcoming you back for another rejuvenating experience soon!
by A verified traveler
Posted 26 Feb 2024
It was great having the thermal spring pools right outside our bedroom door. It felt very private and the thermals were amazing.
Comment from Hotel Management
25 Mar 2024 by Termas Papallacta Team, Hotel Management
We're delighted to hear that you enjoyed the convenience and privacy of having the thermal spring pools right outside your bedroom door! It's wonderful to know that you found them amazing and that they added to your overall experience. We aim to provide our guests with a memorable and relaxing stay, and we're thrilled that you had such a positive experience. Thank you for sharing your feedback, and we hope to welcome you back soon for another rejuvenating visit!
by A verified traveler
Posted 24 Feb 2024
An exceptional place to stay and enjoy!
Comment from Hotel Management
25 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you for your glowing review! We're thrilled to hear that you found our place exceptional and enjoyable. Providing a wonderful experience for our guests is what we aim for, and it's rewarding to know we hit the mark with you. We can't wait to welcome you back for another fantastic stay!
by A verified traveler
Posted 24 Jan 2024
Incredible view
Comment from Hotel Management
25 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you enjoyed the view. It's our pleasure to provide our guests with unforgettable vistas. We hope you'll come back soon to experience it all over again.
by A verified traveler
Posted 24 Jan 2024 on Hotels
It’s a luxury, worth to pay? Depend on your budget but definitively, it’s expensive. The pools are right in front of your room are nice but there’s not enough of turbulence. If you want a jacuzzi, then you have to pay an extra.
Comment from Hotel Management
31 Mar 2024 by Termas Papallacta Team, Hotel Management
Thank you for sharing your thoughts, NGA! Your feedback is valuable to us as we continuously strive to improve our services. We're glad to hear you enjoyed some aspects of your stay. We hope to have the opportunity to welcome you back in the future.
