Ratings based on 125 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Quiet
by A verified traveler
Posted 4 Apr 2024
Property was well located near beach, rooms good, staff, especially at the restaurant, great. I was disappointed there was no pool and also nowhere to sit that wasn’t part of restaurant, I always felt pressure to buy something to eat or drink when I just wanted to read my book.
by A verified traveler
Posted 26 Mar 2024
In front of the beachi close to all restaurants
The one i dislike faucet is broken at sink, broken ceiling fan and very weak air conditioning
by A verified traveler
Posted 26 Feb 2024
I like that the hotel was on the sea and there are many chooses in restaurant
by A verified traveler from West Covina
Posted 26 Feb 2024
by A verified traveler
Posted 22 Feb 2024
Good location clean would go back again
by A verified traveler
Posted 28 Nov 2023
This could easily be a 4 or 5 star property (for the Philippines). However, they are letting it run down. There were spiders and webs by the toilet, with enough spider feces dropped that I knew it hadn’t just taken up residency.
The shower sprayer holder was broken, and they had taped it with what looked like an entire roll of electrical tape, making it unusable.
The air conditioner worked GREAT. But it is stuck on 17C (62F), with no way to control it. And it is ALWAYS on if you are in the room, so you freeze.
The room I booked specifically mentioned a patio/terrace. However, what they mean by this is that there is a walkway to your room that everyone uses. lol
I am a local, I live about 60km away, and booked just to stay close to the airport for a flight. Breakfast was sub-par even compared to where I live. The place could be amazing. It’s super cute. Great location. Rooms are huge and unique. But I think they just need to up their game on the details.
Comment from Hotel Management
30 Nov 2023 by Jo, Hotel Management
Hi,Thank you for your review.Our apologies for some inconvenience while staying with us. Rest assured that we will keep noted on your feedback for us to have a better service in our upcoming guest.About the Air conditioner remote control.All aircons have a remote, which hangs above the fridge on the open cabinet.Thank you for choosing to stay Hayahay Resort and we are more welcoming and better on your next visit.
by A verified traveler
Posted 23 Nov 2023
Have stayed here four times. The rooms are modern and clean, the hotel restaurant is right on the beach and the menu is excellent and well priced. At night it is quiet. AC works well and internet is very good. I will continue to come here.
Comment from Hotel Management
23 Nov 2023 by Jo, Hotel Management
Thank you so much for taking the time to write a review!We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 7 Aug 2023
Comment from Hotel Management
6 Sep 2023 by Hayahay Resort, Hotel Management
Thank you for staying with us on Alona Beach.The Management
by A verified traveler
Posted 12 Jul 2023
Comment from Hotel Management
6 Sep 2023 by Hayahay Resort, Hotel Management
Thank you for staying with us on Alona Beach.The Management
