Ratings based on 35 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
We loved staying at Donatela resort. It is comparatively remote and not as busy as other resorts in Panglao, it was quite and enjoyable. We traveled with our two toddlers and the kids were always welcomed! The only negative thing about our stay was that one night for dinner we arrived on the later end, the hours at the paprika restaurant said it was open until 9pm, we came around 8:15 because our kids had a late nap from our country side tour. The entire time the wait staff was rushing us to complete the order, rushing us to eat, and rushed us to pay for the bill. When we left the restaurant it was 8:50pm. I know different countries have different customs, but typically as long as you order at last call you are not rushed because you are still within the time frame of the closure. I found it unacceptable for the amount of money we paid to be treated like that.
Other than that our stay was enjoyable. I would book again, but not loyal to coming to the resort again due to that one experience.
by A verified traveler
Posted 17 Feb 2024
This property is vast, unique and just very interesting to walk around!
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 24 Dec 2023
The facility is somewhere between 2 and 3 stars. The service is definitely 1 star. The pricing, however, is fully 5 stars. The property is not worth the prices they charge
by A verified traveler
Highly recommend.
Posted 10 Oct 2023 on HotelsFirst class in every aspect. If you want seclusion, tranquility, and peace then is the place to go. I opted for a villa with pool and was completely satisfied.
There is no beach but they do provide free transport to any that you want to visit.
No cons here...probably one of the best hotel/resort experiences I've had.
by A verified traveler
Simply amazing
Posted 26 Aug 2023 on HotelsThis hotel is absolutely amazing! We booked at the last minute and ended up booking an extra villa because we were blown away by how beautiful and comfortable they are. The grounds are so lovely, the ocean view is incredible, and we had several delicious meals at Paprika. Above all, the staff was beyond amazing. Everyone was so friendly and went the extra mile to make our stay unforgettable. We wanted to stay longer but unfortunately had to leave!
by A verified traveler
Posted 5 Apr 2023
We stayed 6 nights in the honeymoon suite at this beautiful resort. This beautiful, comfortable and spacious cottage has a private pool that is very nice, and it is just around the corner from the amazing onsite restaurant Paprika, yet far enough away from the 'community' pool to be quiet. The grounds are large and cottages are spaced quite well. The staff was the absolute highlight of our stay. They were so friendly and caring. From the moment we were picked up at the airport until our eventual drop off for departure, we saw so many kind smiles. We had all our meals at Paprika and every meal was very good. We very highly recommend staying at this property.
by A verified traveler
Posted 24 Jan 2020 on Hotels
Stayed just one night for my Anniversary. Amazing service, complimentary upgrade and beautiful room and accommodations!!
Comment from Hotel Management
13 Feb 2020 by Deejay - Reservations Manager, Hotel Management
Hi Ms. Nicole,
It is our pleasure to have had you here with us to celebrate your anniversary. We are glad you enjoyed your stay.
Visit us again soon.
by A verified traveler
Posted 20 Nov 2019 on Hotels
by A verified traveler
Posted 11 Oct 2019
We initially booked 2 nights but extended for a 3rd night. This place is incredibly relaxing, lush and well maintained. We felt like we were the only guests in the resort, despite occasionally seeing others around the grounds. The staff were all very welcoming and attentive. If you love natural surroundings, this place is for you.
