Ratings based on 6 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2022
The staffs were very nice and property was clean.
Comment from Hotel Management
4 Jul 2022 by Andyasoka, Hotel Management
Dear Anggraini
Warmest greeting from Swiss-Belhotel PangkalpinangThank you for taking the time to review us online. We are delighted to learn that you enjoyed our cleanliness and feels our staff service very good one. Creating memorable experience during your stay is our priority and to hear a great review such a testament for us to keep delivering memorable experience.
May your great experience would lead you back to Swiss-Belhotel Pangkalpinang.
Hopefully we can serve you again in the future.
Best regards,
Andyasoka Pradana
General Manager
by A verified traveler
Posted 11 Jun 2019
Comment from Hotel Management
23 Jul 2019 by General Manager, Hotel Management
Thank you so much for taking the time and providing us with your ratings. We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang.
by A verified traveler
Posted 11 Oct 2019 on Hotels
HOTEL REJECTED, AND WE CANT CHECK IN, NO RECORD RESERVATION AND HOTEL FULLY BOOKED. PLEASE CONTACT HOTEL ABOUT THIS CASE, BECAUSE HOTEL YOUR RESERVATION NOT ACCEPTED IN THE HOTEL. PLEASE TO PROCESS REFUND
Comment from Hotel Management
31 Oct 2019 by Dicky, Hotel Management
Dear Tri,
Thank you very much for your feedback and we apologies for the room availability upon check in.
All guest comments become our guide for a better service and we will be happy to hear from you on your next visit.
Best Regards,
Dicky
General Manager
by A verified traveler from Lahti Finland
Elegant and very friendly hotel with its staff
Posted 16 Jul 2019 on HotelsThis is my third time I stayed in that beautiful hotel, staff are very friendly, rooms are clean have no bad smell and plenty of space in the room. You can have different exotic indo food and also western cuisine. Shortly a place to stay everytime you come to bangka.
Comment from Hotel Management
23 Jul 2019 by General Manager, Hotel Management
Thank you so much for taking the time and providing us with your feedback.
We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang
by A verified traveler
Posted 18 Feb 2019 on Hotels
Overall is a wonderful experience. The check in is a little bit too long because they cannot find my booking. It turned out that hotels.com made the booking through expedia. But all the staffs are nice and helpful. We didn’t try the breakfast that’s why I cannot give the review. The swimming pool is s little bit with open space which the neighbors (people who live around the hotel) can see you a bit.
Comment from Hotel Management
1 Aug 2019 by General Manager, Hotel Management
Thank you so much for taking the time and providing us with your feedback.
We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang
by A verified traveler from 안양
깨끗하고 친절한 호텔
Posted 20 Sep 2018 on Hotels시내에 위치한 새로지은 호텔로 편리한 위치에 있음, 전체적으로 모든 종업원이 친절하고
손님의 불편한 사항에 대해서 관심을 가지려합니다. 크지는 않지만 15 M 정도 길이의 야외 수영장이
깨끗하게 관리되고있고, 아침 부페는 만족할 만 합니다. 전체적으로 인도네시아식 식사이긴하나
서양식 아침도 먹을 수있습니다. Pangkal pinang 에 오는 분들에게 머무를 장소로 적극 추천 합니다.
