Ratings based on 19 Verified Reviews

3.4 out of 5
100% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2022
4 out of 5
by A verified traveler

Good Hotel but Laundry service really Bad

Posted 7 Jan 2020 on Hotels
Good Hotel, friendly staff, good location, fast check in (we were check in at 10am) ..good Massage Spa Breakfast good but not really, Laundry take longer bring back to our room, we almost forget our laundr, we should call them many time to get our laundry
Comment from Hotel Management
17 Jan 2020 by Sukardi, Hotel Management
Dear Mr. Dawson, thank you for choosing Hotel Santika Bangka as your accommodation during your visit to Bangka. We apologize for the late delivery of your laundry and thank you for letting us know. We will take corrective actions to improve our services and hope you would return to our hotel on your next trip to Bangka. Best regards, Sukardi.
2 out of 5
by A verified traveler

Not as my expectations

Posted 5 Jan 2016 on Hotels
The pillow are smelly and the bed sheet are very dirty. There are some small cockroach on the curtain. The room is a little bit noisy in the morning because my room near by the swimming pool. The wifii is out of reach to my room.
3 out of 5
by johanes

This traveler left a rating score only Posted 15 Dec 2015 on Hotels
5 out of 5
by John from Sandakan

Nice clean hotel.

Posted 2 Feb 2015 on Hotels
Near to hypermarket which is a supermarket. Breakfast tasty. Room is comfortable and clean only problem I'd like to shower with liquid soap not soap bar.
3 out of 5
by A verified traveler

Good service.

Posted 29 Jun 2014 on Hotels
Stayed two days for business trip, staff service is excellent. Breakfast is very good. I find TV in the room to be too small and they might as well say no gym available since there is only one equipment. No airport transfer available.
2 out of 5
by Wiyanto from Jakarta

Good Hotel but..

Posted 20 Jan 2014 on Hotels
Hotel and room is clean but our room is smell of smoke, we took 4 room and two of them is smelly, Hotel helper is polite but slow
4 out of 5
Recommended
for Everyone
by Wanderer from Malaysia

It's a bit far from town.

Posted 14 Nov 2013
Pros: Close to the airport.
Cons: Wifi in the rooms.
Location: If you need to buy groceries, the new hypermart is very near.
Wifi not working on the 5th floor. First night we were there, someone was walking on the roof top making a lot of noise. On the second day, for one reason or another, our room wasn't tidied up until I called the front desk.
5 out of 5
by Diah Bayumurthi

No beach view but great service!

Posted 22 Apr 2012 on Hotels
To Hotels.com, pls re-check your hotel description on your website. You mentioned beach view, the Hotel has no access to beach view!! But other than that, the service was excellent. The staff were very friendly and helpful, even went extra mile to help me to get a local number. For all the hard work, they deserve a generous reward.
4 out of 5
Recommended
for Everyone
by A verified traveler from japan

安い割にはなかなか良い

Posted 26 Jul 2017
Pros: 朝食は素晴らしい
Cons: 最上階はスコールの雨音でうるさい
部屋が広く朝食もメニューがたくさんあって豪華 空港から近いがタクシーはぼられる 近くにコンビニは無いがGIANTというチェーンスーパーが有る 飲食店は無い