Ratings based on 1,065 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Our room was nice and clean. Had a great time here!
Comment from Hotel Management
8 Apr 2024 by Michael C., Hotel Management
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!
by A verified traveler
Posted 6 Aug 2023 on Orbitz
We love it at the Summit! Right on the beach with 2 huge pools. They have a Tiki bar and Bikini Bobs to grab lunch. Our room was great.
Comment from Hotel Management
9 Aug 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 23 Jul 2023
Comment from Hotel Management
2 Aug 2023 by Southern Vacation Rentals, Hotel Management
Hello, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay. Kindest Regards, Your Southern Team
by A verified traveler
Posted 23 Jul 2023
Place was dirty and rundown. Never sent a property manager to inspect the place when we called requesting a move right away. We stayed one night. There was not even a shower curtain in the bathroom. Ceiling was flaking, furniture and curtains stained, not properly cleaned. It was not equipped or maintained. it was not fit to be rented out to guests for a week. We left after one night as it was too late to find something else by the time we arrived that night.
Comment from Hotel Management
1 Aug 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
by A verified traveler
Posted 19 Jul 2023 on Travelocity
So much entertainment options when you want to spend time away from the beach or pool.
Comment from Hotel Management
19 Jul 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 17 Jul 2023
That it had a bar! And multiple pools for the kids! And it had 2 amazing hot tubs
Comment from Hotel Management
18 Jul 2023 by VacayHome Connect , Hotel Management
Thanks for staying with us, we work hard to make our guests happy and appreciate your feedback. We do our best to deliver a vacation to remember and we hope to see you again real soon!
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
18 Jul 2023 by VacayHome Connect , Hotel Management
We are so glad to hear that you enjoyed your stay here with us and that you took advantage of what the property has to offer! The on-site team works hard to make your stay a great one! We look forward to your return!
by A verified traveler
Health and safety hazard
Posted 10 Jul 2023 on HotelsExtremely dirty, and not healthy to stay in. Found black mold under sitting area in living room. Had some type of moisture and water issue, there was two dehumidifiers in the unit. Walls were separating from moisture, a lot of tile was coming up, and plenty wall damage. Didn’t appear to be cleaned, we had to buy bleach to clean mold, after checking in, we searched around for another unit and couldn’t find one so we had to stay there.
Comment from Hotel Management
1 Aug 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
by A verified traveler
Posted 10 Jul 2023
Comment from Hotel Management
11 Jul 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
