Ratings based on 87 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2019
Liked everything I have been there several times always nice
by A verified traveler
Posted 7 May 2019
That you didn’t have a place to print out your boarding passes.
Also with house keeping it took a long time for someone to respond back for accessories needed.
by A verified traveler from Sorrento fla.
Posted 5 May 2019
Nice place will look to stay there again . The room was great. Their was no remote in the room, I call the office and someone came 10 minutes later to solve the problem.
by A verified traveler
Posted 19 Mar 2019
The property is located on great part of PCB. it is close to everything and the views are amazing. Our two-bedroom condo was complete with everything we needed.
by A verified traveler
Perfect !
Posted 11 Mar 2019 on HotelsI loved this place! I would definitely stay there again.
by A verified traveler
Disaster
Posted 14 Apr 2018 on OrbitzNo record of my stay - paid in advance. Drove 6 hours, 2 cars and no condo. No help from the resort - left in the cold on Easter weekend to find a hotel on my home. No help from resort even with proof of payment. 3 hours on phone to try and resolve to find another hotel at twice the price on a spring break weekend. Rude front desk, GM offered no assistance. - I was left stranded with 6 kids and they all left at 5pm as if they didn’t care!
Recommended
for Familiesby A verified traveler from Birmingham, AL
Posted 6 Apr 2018 on Orbitz
Pros: Location to the beach. The pool and the indoor water park. The kids loved it and it gave us more to do when the weather wasn't cooperating.
Cons: The washer (plastic ring around opening) and fridge (ice maker dispenser) have mold growing in them. The furniture in the living room is old and dirty
Location: Liked that it was on the beach. Although we had to park across the street, the crosswalk made the experience easy to navigate.
The hotel is older and the furniture needs to be replaced as it is old and dirty. The cleaning staff needs to be more mindful of mold growing on the ice dispenser and the ring around the washing machine door. Overall I really enjoyed myself and the staff was super nice.
by A verified traveler from Nebraska
Mediocre - not worth the price
Posted 11 Jul 2017Great family hotel - but absolutely no customer service sense its independently owned units. We couldn't get an extra blanket, towels, nothing. They give you no daily service so we ran out of toilet paper, trash bags, dish detergent during just a 4 day stay. They want you to take your own trash out and run the dishwasher but dont give you supplies?!?! We had issues with one of the toilets, hair dryer, fan, etc. Lots of little issues. Dirty. Vacuum was full of other peoples dirt and honestly I dont want to know about the sheets and blankets. Not one time did we see a cleaning staff working on rooms. Honestly there wasn't much staff at all. Half the games didn't work at the arcade. Its just for such an expensive price you would think you could at least get toilet paper????
Definitely wouldn't go again or recommend it. Only good thing is we were amongst other families and no partying!
by A verified traveler
Posted 9 Jul 2017 on Hotels
by Rita
bad
Posted 15 Jun 2017 on Hotelsbeds are worn out, dryer takes all day to dry, dishes are old and ugly, room needs all new furniture
