Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Cheyenne G., Hotel Management
Hello Kristy,Thank you for joining us! Guest satisfaction is one of our top priorities, and our team would love to hear more about how we could improve your next stay!See you at the beach!
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Cheyenne G., Hotel Management
Hello James,We regret to see that you did not enjoy all the resort has to offer. We would love to hear more about how we could improve your next visit!See you at the beach!
by A verified traveler
Posted 1 Jun 2024
Very professional staff
Comment from Hotel Management
1 Jun 2024 by Cheyenne G., Hotel Management
Hello Tyrone,Thank you for joining us and sharing your experience! We are delighted our team members made a remarkable impression by delivering excellent service. We would love to have you revisit!See you at the beach!
by A verified traveler
Posted 28 May 2024
I really enjoyed my stay. The staff were awesome and the parking was very convenient!
Comment from Hotel Management
31 May 2024 by Cheyenne G., Hotel Management
Hello Danyale,Thank you for choosing our resort as your destination and sharing your experience! We are delighted that our team members made an excellent impression and that you enjoyed your stay. We would love to hear more about how we could improve your next stay!See you at the beach!
by A verified traveler
Posted 28 May 2024
They was charging me double for chair rental at the beach. Did let them know that wasn’t right and they did fix it for me.
Comment from Hotel Management
31 May 2024 by Cheyenne G., Hotel Management
Hello Daria,Thank you for joining us and sharing your recent experience! We greatly appreciate all your feedback, as it helps our team improve the overall experience of all our recent guests, such as yourself. We apologize for the inconvenience but are glad the team was able to fix it. It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!
by A verified traveler
Posted 28 May 2024
Great beach and facility. Loved the live rock band and fire/dance show.
Comment from Hotel Management
31 May 2024 by Cheyenne G., Hotel Management
Hello Romas,Thank you for joining us and sharing your recent experience. Our team is delighted you enjoyed the Polynesian fire and dance show as well as one of our summer concerts! It was a pleasure to have you as a guest; we would love to have you revisit!See you at the beach!
by A verified traveler
Posted 28 May 2024
Such a lovely property
Comment from Hotel Management
31 May 2024 by Cheyenne G., Hotel Management
Hello Crystal,Thank you for joining us and sharing your experience! Our team is delighted you enjoyed a lovely sta an would love to welcome you back.See you at the beach!
by A verified traveler from Humble
Posted 24 May 2024
I stayed for 4 nights just before Memorial Day weekend. I really enjoyed my stay. The food was good albeit a bit pricey, nothing unusual for a resort though. There were several live shows and performances as well as a large pool and 2 smaller pools for kids. Rooms were well appointed and bed was comfortable. Great location with beach access and 2 restaurants and a convenience store on the property. There is a strip mall directly across the street with a Waffle House, a Mexican restaurant, subway sandwich shop, a dive bar, seafood restaurant, ice cream parlor, bowling alley, arcade and skating rink as well as an Enterprise car rental and a place to rent Spider motor vehicles and golf carts.
Comment from Hotel Management
26 May 2024 by Cheyenne G., Hotel Management
Hello Bernice,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed all the amenities and entertainment our centrally located resort offers. It was a pleasure having you as a guest, and we would love for you to revisit!See you at the beach!
by A verified traveler
Posted 21 May 2024
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Comment from Hotel Management
22 May 2024 by Cheyenne G., Hotel Management
Hello Randy,Thank you for joining us and sharing a rating! Our team is glad you enjoyed the property and would love to have you revisit!See you at the beach!
by A verified traveler
Posted 21 May 2024
We enjoyed it
Comment from Hotel Management
22 May 2024 by Cheyenne G., Hotel Management
Hello Todd,Thank you for the perfect rating! We are glad you enjoyed your stay and hope to have you revisit!See you at the beach!
