Ratings based on 341 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Nobu is a truly lovely hotel. We Particularly loved the Zen Garden, and of course the fabulous restaurant.
Our only difficulty was with understanding the lighting and blinds system in our room, which was a bit complicated.
Comment from Hotel Management
29 Apr 2024 by Front Desk, Hotel Management
Hello Susan,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. Our Zen Garden is one of our favorite features to enjoy and we're so glad you were able to experience it! We completely understand the difficulty with the lighting/shades systems and we are currently having them re-programmed to make them easier to use for our guests. Thank you again for sharing your feedback, we hope to see you again soon!Kindest regards-
by A verified traveler from London
Posted 10 Apr 2024
Outstanding place to stay. Minimalist, tranquil and chic — ideal for recovering from jet lag.
Comment from Hotel Management
18 Apr 2024 by Front Office, Hotel Management
Hello Maya,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. We are particularly happy that you liked our Zen atmosphere and would love to have the opportunity host you again in the future. Thank you again for your feedback!Kindest regards,-Frannie BeierAssistant Director of Front Office
by A verified traveler
Posted 26 Mar 2024
Close to Palo Alto train and Stanford
Comment from Hotel Management
30 Mar 2024 by Hotel Management , Hotel Management
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Hotel Management , Hotel Management
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Frannie Beier, Assistant Director of Front Office, Hotel Management
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.
by A verified traveler from Philadelphia
Posted 14 Jan 2024
Good bar and restaurant
Comment from Hotel Management
22 Jan 2024 by Frannie Beier, Assistant Director of Front Office, Hotel Management
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by Frannie Beier, Assistant Director of Front Office, Hotel Management
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.
by A verified traveler
Posted 23 Oct 2023
top notch
Comment from Hotel Management
25 Oct 2023 by Nobu Team, Hotel Management
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Front Desk, Hotel Management
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!
by A verified traveler
Nah
Posted 3 Oct 2023 on HotelsPoor service
5-stars-motel
Comment from Hotel Management
3 Oct 2023 by Front Desk, Hotel Management
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!
