Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Service Reservations , Hotel Management
Thank you for choosing to stay at the Crowne Plaza in Palo Alto we hope to see you soon
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Service , Hotel Management
We do apologize that we did not meet your standards
by A verified traveler from Santa Barbara
Posted 13 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Service , Hotel Management
Thank you for choosing to stay at the Crowne Plaza in Palo Alto hope to see you again
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Service , Hotel Management
Thank you for choosing to stay at the Crowne Plaza in Palo Alto hope to see you again
by A verified traveler
Posted 31 Mar 2024
Nice hotel, staff were very helpful, enjoyed my stay. Thank you .
Comment from Hotel Management
3 Apr 2024 by Beth , Hotel Management
Thank you so much for feedback during your recent stay with us and are glad that you enjoyed your stay with us.Warmest Regards, Beth
by A verified traveler
Posted 24 Mar 2024
We really enjoyed our stay. We brought a toddler and the hotel was very sweet & accommodating. We look forward to our visit in May :)
Comment from Hotel Management
26 Mar 2024 by General Manager, Hotel Management
Thank you for choosing the Crowne Plaza Palo Alto. We are glad you and your family enjoyed your time with us and that our team could accommodate your travel needs. It was a pleasure having you as our guest, and we look forward to seeing you again soon!C.P. Management Team
by A verified traveler
Posted 21 Mar 2024
Great place. One of the best hotels I have stayed in palo Alto.
Comment from Hotel Management
26 Mar 2024 by General Manager, Hotel Management
Thank you for choosing the Crowne Plaza Palo Alto.We're so happy to know that you had a great time with us overall, and we trust that everything was in order for your visit! It would be a pleasure to host you again soon, so hurry back.- C.P. Management Team
by A verified traveler
Posted 7 Mar 2024
Overall a nice hotel, kept walking to find my room and lead to outdoors and older part of hotel. Little deceiving.
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Thank you for choosing the Crowne Plaza Palo Alto. It sounds like navigating to your room provided a bit of an unexpected journey through different parts of the hotel. We appreciate your feedback on this experience as it helps us improve our guest's orientation and overall satisfaction. We hope to have the opportunity to welcome you back for an even more seamless stay.C.P. Management Team
by A verified traveler
Posted 5 Mar 2024
Great customer service. Very efficient.
Comment from Hotel Management
8 Mar 2024 by General Manager, Hotel Management
Thank you for choosing the Crowne Plaza Palo Alto.We're so happy to know that you had a great time with us overall and that our team's attentive service impressed you during your visit. It would be a pleasure to host you again soon, so please, hurry back. - C.P. Management Team
