Ratings based on 300 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 30 May 2024
Management weren't management material swearing even when speaking to me
2 out of 5
by A verified traveler

Posted 25 May 2024
Tv wouldent wor jammed on 19 noone to talk with yo fix lights in bedroom didnt go heater remote doesent work no bed side tables just appalling bed comfy nice to experience terrible now and sgain
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler

Posted 27 Mar 2024
best value for money this is the place to stay when visiting Palmerston north
4 out of 5
by A verified traveler

Posted 13 Mar 2024
Close to where we needed to be
5 out of 5
by A verified traveler from avondale

Posted 1 Mar 2024
great staff,great bed and shower ,easy parking easy walk to the city will book again
2 out of 5
by A verified traveler

Posted 23 Feb 2024 on Wotif
Rude reception. Limited parking. Poor condition Furnishings.
Comment from Hotel Management
24 Feb 2024 by Lyn, Hotel Management
Sorry you didn't enjoy your stay with us Andrea. I try very hard to be cheerful when checking in guests but when you don't give me the first name to go with your booking it makes my job of finding the unit and your name a challenge. But this tells me that in future I may have to ask for photo ID instead so that the full information is in front of me. Unfortunately some guests also find that rude so it seems hard to win. Every unit has 1 car park and we also have 4 spare car parks which I think most guests would think was sensible...And acceptable, also directly outside your unit door another plus...
5 out of 5
by A verified traveler

Posted 1 Feb 2024
Will stay here again and recommend to others
Comment from Hotel Management
24 Feb 2024 by Lyn, Hotel Management
Thanks for your positive review, much appreciated.
5 out of 5
by A verified traveler

Posted 31 Jan 2024 on Wotif
Pet friendly ❤️
Comment from Hotel Management
24 Feb 2024 by Lyn, Hotel Management
Thanks for your positive review, much appreciated.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024