Ratings based on 64 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gold Coast
Posted 23 Feb 2020 on Lastminute
We loved the park. Stayed in a fig tree cabin. It was spacious & clean. Great for kids the jumping pillow and waterpark. There were mozzies but we had spray. Nice drive to town. Not too far from Tavern and Coles. Will be back.
Comment from Hotel Management
15 Mar 2020 by Craig C, Hotel Management
Thanks for the great review, we look forward to seeing you again soon.
by A verified traveler
Posted 7 Nov 2019 on Wotif
by A verified traveler
Posted 15 Mar 2019 on Wotif
by A verified traveler
Posted 27 Feb 2019
by A verified traveler from Tweed Heads NSW
Posted 30 Nov 2018 on Wotif
My children loved the water park and the bike track as well as the jumping pillow. The room was very nice but we had a number of things that were not functioning properly. For example:
* the shower on the left side handle fell off when we turned it on.
* the blinds in the children's bunk room were broken and did not work properly.
* the screen door was difficult to open at the entry.
* the DVD player remote was broken and did not work at all.
The only other thing we were disappointed in was the lagoon pool. We didn't realise when we looked at the website that it was only a metre deep. As we all enjoy swimming immensely, this was rather a disappointment to us.
But in all, we had a very enjoyable stay and the staff were very helpful and friendly.
Comment from Hotel Management
3 Dec 2018 by Craig C, Hotel Management
Thanks for the feedback. I'm sure you mentioned the cabin issues at the time of your stay - I'll make sure to follow up with our grounds staff to ensure those issues have been sorted out.
by A verified traveler from Newcastle, au
Posted 28 Nov 2018 on Wotif
Cabin was fantastic, the kids (and adults!) absolutely loved the water park. The park and jumping pillow were big favourites too. The only suggestion would be if they were to upgrade anything we would suggest a bigger pool.
Comment from Hotel Management
3 Dec 2018 by Craig C, Hotel Management
Thanks for the great review. We're happy you and the kids enjoyed your stay.
by A verified traveler
Thanks for a lovely time.
Posted 30 Oct 2018 on HotelsLoved the place. We have ready told friends and family. We will Ben back.
Comment from Hotel Management
3 Dec 2018 by Craig C, Hotel Management
Thanks for the great review. We always love to hear it when guests recommend our park to friends & family - it means we're doing something right.
Recommended
for Everyoneby A verified traveler from gold coast
Great Cabin for family with comfort.
Posted 3 Sep 2018 on WotifBeautiful cabin with a view of the river. Very clean and just big enough for the 4 of us. Friendly staff and amazing park. Perfect for kids.
Comment from Hotel Management
10 Sep 2018 by Craig C, Hotel Management
Thanks for the great review Dee, we're glad you and the kids enjoyed your stay.
by A verified traveler from Gold Coast
Posted 3 Sep 2018 on Wotif
Fantastic property, so many great facilities for the kids. Could have easily stayed a lot longer. Kids pool was pretty cold temperature so unfortunately they didn't really get to enjoy it, great if it was slightly heated but i'm sure it would be perfect in the middle of summer. Cabins were fit with everything you could think off. Beautiful setting
Comment from Hotel Management
10 Sep 2018 by Craig C, Hotel Management
Cheers for that great review Rachel, you'll have to come back in the warmer months so you and the kids can take full advantage of the waterpark and pool.
Recommended
for Everyoneby A verified traveler
Great for kids
Posted 25 Mar 2018 on WotifClean , relaxing , perfect for kids. We could have stayed longer!
