Ratings based on 237 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jul 2023 on Orbitz
Céu Palmas Hotel was very clean and upscale. We like the hotel and would stay there again. The only complaint we had was our room service took much longer than we were told, but it was most likely a busy night for them.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2023
5 out of 5
by A verified traveler

Recommended

Posted 12 Feb 2023 on Hotels
Very nice staff and comfortable room
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 21 Dec 2021 on Hotels
Wonderful view delicious breakfast 😋
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020 on Hotels
4 out of 5
by Brian

This traveler left a rating score only Posted 5 Aug 2017 on Hotels
5 out of 5
by A verified traveler

Posted 13 Feb 2024 on Hotels
Excelente estrutura, ótimo café da manhã, funcionários muito gentis
Comment from Hotel Management
12 Apr 2024 by Atte. Francisca das Chagas, Hotel Management
Ficamos felizes em saber que sua estada foi excelente! Obrigado por suas palavras gentis. Será um prazer recebê-los novamente!
2 out of 5
by A verified traveler

Decepcionante!

Posted 20 Jan 2024 on Hotels
Recepção preconceituosa (chegávamos de um passeio de 5 dias pelo Jalapão), quarto sem água no vaso sanitário e pia, faltava lençol em uma das camas, pedimos pra virem verificar, 30 min depois a camareira chegou com o lençol. Já estávamos de pijama quando nos ofereceram um quarto em outro andar, dizendo que no andar que estávamos não havia quarto vago sendo que o hotel, estava praticamente vazio. Não me hospedaria novamente neste hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels