Ratings based on 432 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Front desk was amazing she was very helpful and nice
Comment from Hotel Management
4 May 2024 by L3, Hotel Management
Hi Londy:We are so happy you enjoyed your stay with us and our front desk was very accommodating. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 3 May 2024
This property is photographed well but please do not expect what you see. Overall, this place is dirty and poorly updated. The water in our room didn't run properly (would pucker out every time it was turned on, shower didn't drain, etc.), the tv didn't work and the wifi didn't work for more than half of my stay. The deposit required through expedia meant nothing, they ended up charging me the full amount (plus $250 deposit - which is normal) when I checked in. Their response when I questioned it was, "Yea, this happens all the time. Next time dont book with a third party vendor." Just poor experience overall. I will not be back.
Comment from Hotel Management
4 May 2024 by L3, Hotel Management
Leanne:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by L3, Hotel Management
Hi Wesley:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 29 Apr 2024
Room was nice, bed could have been more comfortable and pillows were very poor quality.
Pool was always empty, which was nice.
Comment from Hotel Management
2 May 2024 by L3, Hotel Management
Hi Mark:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 29 Apr 2024
The beds are way small for 2 people.
Beds are so uncomfortable.
No flexibility for late check out.
Rooms are too small.
Comment from Hotel Management
2 May 2024 by L3, Hotel Management
Hi Stefania:We are sorry your stay was not what you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 28 Apr 2024
Muy limpio y confortable
Comment from Hotel Management
2 May 2024 by L3, Hotel Management
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 28 Apr 2024
Reasonable, clean and quiet
Comment from Hotel Management
2 May 2024 by L3, Hotel Management
Hi Judson:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by L3, Hotel Management
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
by A verified traveler
Posted 27 Apr 2024
The shower had hair ( looked like pubic hair) stuck in the drain that caused the shower to fill. Room was not vacuumed welll as there was hair on the floor near the sink. Pillow cases had stains.
Comment from Hotel Management
27 Apr 2024 by L3, Hotel Management
Hi Juan:We are sorry your stay was not everything you expected. The issues you mentioned have been brought to the attention of our Housekeeping Manager. Thank you for your feedback!L3 Oasis Hotel
by A verified traveler
Posted 25 Apr 2024
Nice pools, clean property, comfortable beds.
Comment from Hotel Management
25 Apr 2024 by L3, Hotel Management
Hi Nancy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel
