Ratings based on 741 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Love staying here! We are here twice a year. The only thing I wish for is towel racks!
Comment from Hotel Management
21 May 2024 by MB - General Manager , Hotel Management
Thank you for your continued patronage.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by MB- General Manager, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 3 May 2024
The beds are nice.
Comment from Hotel Management
3 May 2024 by MB- General Manager, Hotel Management
Thank you for staying with us. We recently replaced all of the beds. We did away with the traditional frames and box-springs and installed metal platforms and new mattresses.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by MB- General Manager, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 21 Apr 2024
Everyone was helpful and friendly, provided shuttle bus to concert, clean and comfortable bed.
Comment from Hotel Management
22 Apr 2024 by MB- General Manager, Hotel Management
Thank you for staying with us! Hope the rain didn't dampen y'alls fun!
by A verified traveler
Posted 8 Apr 2024
Everything was great! I asked the young lady at the front desk if she had a fan we could use since we like the noise and she had one! The bed was comfortable and we slept like a log! Only thing I would suggest is hallways and room smelled a little musty. Otherwise would stay there again...
Comment from Hotel Management
8 Apr 2024 by MB- General Manager, Hotel Management
Thank you for the rating! We appreciate you staying with us.
by A verified traveler
Will definitely stay here again
Posted 5 Mar 2024 on HotelsEveryone is nice and friendly. Real pleasant stay.
Comment from Hotel Management
7 Mar 2024 by MB- General Manager, Hotel Management
Thank you for staying with us. We appreciate the kind words and rating.
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by MB- General Manager, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by MB- General Manager, Hotel Management
Thank you for the rating. We are happy you enjoyed your stay.
by A verified traveler
Poor Planning
Posted 21 Feb 2024 on HotelsAlthough I know that hotels.com cannot guarantee type of room, but I really needed a handicap room, especially with bars in the shower, for my 89 year old mom. Plus, needed the shorter bed for her to get into, since she is only 5ft. Staff did try to accommodate to the best of their ability but really poor planning to rent out the requested type of room to somebody else.
Comment from Hotel Management
23 Feb 2024 by MB- General Manager, Hotel Management
I do apologize that we were not able to have the room requested available. We did speak and I offered a handicap accessible room with a lower bed and walk in shower, but it was not a 2 room that you needed for sleep issues. Seeing as we only have 2 handicap rooms with walk in showers, one being the 2 room suite, I made a judgement call the day before for a guest that is wheelchair bound and the other room was not available. Thank you for staying with us, and again my apologies.
