Ratings based on 32 Verified Reviews

4.8 out of 5
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 May 2024
Villa Igeia is an absolutely magical place to escape the hustling downtown of Palermo. We stayed for two nights and I wish we had more time. The staff and service was impeccable, dinner at restaurant Florio is worthy of a Michelin star. The concierge team, especially Irene went above and beyond to assist us with planning prior to arrival. I highly recommend this property.
Comment from Hotel Management
25 May 2024 by Achille Di Carlo - General Manager, Hotel Management
Dear Joanne,I cannot express how pleased I was to read your wonderful review of Villa Igiea, following your recent stay.Your words have filled me with great pride and joy, knowing that the entire team, especially our lovey Irene, have been incredibly attentive and that we exceeded expectations. I will certainly ensure your kind comments are shared with everyone!Thank you again, and I trust it won't be too long before we get to welcome you back to our beautiful Sicilian gem.Kindest Regards,
5 out of 5
by A verified traveler

Posted 9 May 2024
Absolutely fantastic stay - loved the property, the staff, the breakfast - an oasis of calm in Palermo
Comment from Hotel Management
20 May 2024 by Achille Di Carlo - General Manager, Hotel Management
Dear Jo,What a fantastic review!Thank you so much for this great feedback and your strong recommendation.I and my team are truly grateful for your positive comments about our hotel and our services.We look forward to welcoming you back soon, for another wonderful time in our care.Best regards,
5 out of 5
by A verified traveler

Posted 27 Mar 2024
The property is gorgeous and the building is very well maintained. The seaview to the harbor and ocean is serene. There is no noise from the marina or harbor. Staff was very attentive. The rooms were not missing anything. They were generously outfitted with robes, pool sandals, pool bag etc. we had a very memorable stay.
Comment from Hotel Management
29 Mar 2024 by Achille Di Carlo - General Manager, Hotel Management
Dear Franziska,Grazie mille for this perfect five-star rating!I am delighted to read that you had a truly special stay with us and that Villa Igiea exceeded your expectations.Thank you again for your strong recommendation, and we all look forward to welcoming you back soon!Kindest regards,
5 out of 5
by A verified traveler

Posted 21 Oct 2023
Rocco Forte Villa Igiea was a great overall experience for us. The Concierge Team suggested excellent tour options and booked dinner for us as well. The shuttle bus is very convenient to take into town and return. The food at the main restaurant and pool bar were very good. Thank you to the team for making our stay a very pleasant and enjoyable one.
Comment from Hotel Management
23 Oct 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Sara,I cannot express how pleased I was to read your wonderful review of Villa Igiea, following your recent stay.Your words have filled me with great pride and joy, knowing that the entire team have been incredibly attentive and that we exceeded expectations. I will certainly ensure your kind comments are shared with everyone!Thank you again, and I trust it won't be too long before we get to welcome you back to our beautiful Sicilian gem.Kindest Regards,
4 out of 5
by A verified traveler

Posted 7 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Mrs. Rebecca,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.Best Regards,
5 out of 5
by A verified traveler

Posted 1 Sep 2023
An absolute jewel. We will be back.
Comment from Hotel Management
3 Sep 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Aphra,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.
5 out of 5
by A verified traveler

Posted 31 Aug 2023
fabulous hotel, facilities and staff.
Comment from Hotel Management
3 Sep 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Bhiku,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.
5 out of 5
by A verified traveler

Simply perfect

Posted 12 Jul 2023 on Hotels
Flawless. Impeccable hotel
Comment from Hotel Management
15 Jul 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Mrs. Angela,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.
5 out of 5
by A verified traveler

Posted 10 May 2023
absolutely incredible
Comment from Hotel Management
16 May 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Mrs. Alicia,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.
5 out of 5
by A verified traveler

Posted 8 May 2023
Fabulous property! Look forward to returning!
Comment from Hotel Management
9 May 2023 by Isidoro Di Franco - Cluster General Manager Sicily, Hotel Management
Dear Mrs. Marianne,Thank you very much for taking the time to share your positive impressions with us following your recent visit to Villa Igiea. We are more than happy to read your comments. We look forward to welcoming you back soon, for another wonderful time in our care.