Ratings based on 132 Verified Reviews

3.7 out of 5
76% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Mar 2024
Good stay in general, negative was the shower made the entire bathroom floor wet, also the shutters were broken so my room was never completely dark, overall good value for money :)
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Everything
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2022 on Hotels
5 out of 5
by A verified traveler from Hertfordshire

Posted 18 Jan 2020 on Ebookers
Well run hotel excellent service and very clean.will definitely use again.
1 out of 5
by A verified traveler

Posted 1 Oct 2019
The bedroom and bathroom were filthy with mould and water leaks in many bathroom areas. The toilet bowl was stained brown - presumably due to the porcelain erosion. There was no protective cover between the bed mattress and sheet - I darn’t look at the condition of the mattress! (Photos available on request of all - plus more - of the aforementioned points) For several reasons the breakfast was something else! One of the worse I’ve experienced in Europe. Everything - room, local taxes etc. - had been paid for when booked online. Watch out for the scam at checkout asking for payment of local taxes! My wife and I spent four wonderful days in Palermo and five dreadful nights in this hotel! Sicily is a great place to visit for a couple of weeks or more BUT avoid this hotel at all costs!
1 out of 5
by A verified traveler

Posted 21 Jul 2019 on Orbitz
Non lo raccomandò, alcuni impiegati della recezione non sono stati per niente cortesi... He didn't recommend it, some reception clerks were not polite at all ...
5 out of 5
by A verified traveler

Fantastic Hotel

Posted 4 Mar 2019 on Hotels
Everything was fantastic, I was very happy to stay,l am very grateful to all of you. You are unforgettable and I will be back as soon as possible. Viva Palermo Viva ltalia
4 out of 5
by A verified traveler

A nice short break away

Posted 16 Jan 2019 on Hotels
We only stayed for two nights the room was comfortable and clean we only experienced breakfast and was satisfied with the choice of food on offer.
3 out of 5
by A verified traveler

Posted 16 Oct 2018 on Hotels
The view from the room good, toilet needed to be fixed, very noisy at night with weddings going on every night. Reception couldnt or wouldn't do anything about it. Stay there if you need little sleep.
5 out of 5
by A verified traveler

Posted 2 Oct 2018
Luxury hotel, good buffet breakfast, beautiful beach front