Ratings based on 596 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
This hotel is in an excellent location if you like to walk to the historical sites. And there are many. But for the hop/on:hop/off buses and trolley trains it’s a hike. I really wanted to go to the catacombs but it was a 38 minute walk.
This is an older building so furniture and bedding are old and uncomfortable. You have to ask for air conditioning or they keep it off. 5euro breakfast was nice but since it was all pastry, cereal, ham & cheese it should have been included in price.
My room was very dark so I had to keep overhead lights on. Be sure to ask for a large window if you decide to stay there
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Would stay again.
Posted 14 Mar 2024 on HotelsThe hotel was situated in a perfect location. All of the staff was super friendly and helpful. We completely enjoyed our stay.
by A verified traveler from SAN FRANCISCO
Posted 26 Feb 2024
Friendly and super clean. 8-10 min to train and bus station. Across the street from market. The rooms are older and there are a few steps as older blogs but there is an elevator to second floor after nice lobby with 5 steps. Staff 24 hr. Marco and Salvatore front desk welcoming and helpful. They opened microwave for us to warm snack. There is bkfst 7:40-20:40a that looks good but our schedule didn't match. Easy walk to the Mercado foods and to Quattro canti and Massimo opera. Went to every place trapani and Cefalù and Montreale and museums as so close to station. They held bag while we went to Taormina and returned to stay more night. The only misfit is that bus Roma has a homeless lady but maybe that will change. It is safe and parallel to marqueda so one can walk around
by A verified traveler
Posted 18 Jan 2024 on Orbitz
by A verified traveler
Posted 9 Jan 2024
by A verified traveler
Posted 26 Dec 2023
It was convenient. The staff was very courteous and helped me to access my email which had had an overseas hold on it. The hotel was in walking distance of the train station and had several city bus routes serve the place. The dining was good. I explored the light rail system. Overall, very good!
by A verified traveler
Posted 23 Oct 2023
At the outset, yes, I would stay here again. On the plus side, it’s conveniently located close to the station and a short walk from much else. The staff was very nice and someone is at the desk 24x7. One the downside, the hotel’s one-time grandure is history and there’s nothing “nice” about it. If you’re OK with that, then you’ll enjoy a nice, functional stay.
by A verified traveler
Posted 15 Oct 2023
Skeleton room key. Very unusual these days. Checkin process was simple efficient. Front desk was very helpful. Hotel is older. Room had character. Would have liked more elec outlets.
by A verified traveler
Posted 14 Oct 2023
Great location and loved the classic rooms with high ceilings. Could walk almost everywhere and convenient to train station when we needed public transportation and airport access. Staff was very attentive and helpful. The low rating was due to minimal connectivity via WI-FI, extremely small shower with mold, and air conditioner that worked but had to call front desk to turn it on/off. They did not leave the control in the room. Happily it was not extremely hot when we were there.
