Ratings based on 72 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Ok for one night but the pool was closed and hotel very dated. Breakfast was very limited and mostly inedible
Comment from Hotel Management
11 May 2024 by Alessia, Hotel Management
Dear Mr. Mark,thank you for your review. We are sorry about your badnotes, most of all about breakfast, when we try to guarantee only the best to our hosts.Anyway, we believe that our guests’ opinion is the most important tool for our daily amelioration. Hope to host you again. Best regards,
by A verified traveler
Posted 10 Sep 2023
Convenient as near airport but was not satisfied with staff check in service. I had called 2 days prior to confirm it would be ok to pick me up at airport with the shuttle service offered was told it was out of normal hours but to call and would be fine, we called when we landed and was told no this isn’t possible. Forcing us to take a cab and spending double the expected price. Staff wasn’t very friendly we speak well Italian have no issues anywhere else weve been and she kept reverting to English only I found it quite rude
Comment from Hotel Management
10 Sep 2023 by Giacomo Genovese, Hotel Management
Dear Brandon,this review throws us off a bit: we actually think at a mistake.We don't have a transfert service in-house.We normally give help to book one, choosing the best offer in place at the moment. And it is always on the guest account.You came with your car, moreover.Check in was very relaxed and we had conversations in English, and Italian as well, precisly because of your knoledge of the language.Could be we did wrong anyway. And we are very sorry, if should be the case, we have good memories on your staying. If is,we hope to do better another time knowing the issue now. If is not, 'cosa fatta capo ha'. And we begin from there.Wish the best.Best reguards.Giacomo GenoveseHotel Conchiglia d'Oro
by A verified traveler
Posted 14 Jul 2023 on Orbitz
Friendly staff
And cordial nice pool
by A verified traveler
Posted 21 May 2023 on Hotels
i've spent more than 15 years on the road for business. definately one of the best stays ever. no doubt about it
by A verified traveler
Posted 24 Sep 2022
Good location, walking distance to beach, staff friendly and attentive, very clean and nice modest pool area.
by A verified traveler
Posted 20 Sep 2022
Nice familly type Hotel
Friendly staff. Hotel is a bit dated but has this sicilian charm
Nice and quite pool area, really enjoyed it when coming back from our days out
10 mn walk from the see. 8 minutes walks to bus stop 806 that takes you in center palermo for 1€50 im 20 minutes
by A verified traveler
Posted 20 Jul 2022
Excellent hotel in a quiet location, convenient swimming pool and rooms with air conditioning.
Staff always friendly, relaxing breakfast and a good restaurant too. The beach is at a pleasant walking distance and there are also many excellent local restaurants at a walking distance too.
Definitely recommended.
by A verified traveler
Posted 3 Jul 2022
Highly recommended ! Staff very kind and professional, always ready fulfill your requirements.
by A verified traveler
Posted 1 Oct 2019
This is an old style hotel but just lovely. The staff will do whatever they can to help you. The towels are the softest ive ever felt . With Mondello beach a ten minute walk its nicely situated for all your needs. There is a bus nearby for palermo aswell. The only fault I could provide and its personal. I am a coeliac and I did mail the hotel to say this. There was a gluten free cake at breakfast but otherwise I brought my own gluten free croissants. There was plenty fruit and tea and rolls or bread and cakes for everyone else.
Comment from Hotel Management
27 Apr 2020 by Alessia, Hotel Management
Dear Guest, thank you so much for your beautiful review. We are so pleased you liked our location, our breakfast and most of all our incredible staff.
Hope to welcome you again. Best regards
by A verified traveler from Chicago, IL
Posted 31 Aug 2019
Very worn, needs a renovation. Pool is nice but rooms very very basic and not comfortable.
Comment from Hotel Management
27 Apr 2020 by Alessia, Hotel Management
Dear Mr Roadretro, thank you so much for your review.
We are sorry about your comment, we have taken note of your experience to improve our service. About it, we are pleased to inform you we are working on furnishment improvements.
Hope to receive you again. Best regards
